VR Forums

I had ordered metal Ray-Ban’s I believe April 25th and I had gotten them and they were not what I expected, even though it’s a cool product. I’m in college and I got them for a project but it doesn’t do what I thought it would so I requested a refund  less then a week after I gotten them and the meta support team was very supportive they reach out said they sent a return box so I did as instructed when I received it and had went to a fed ex location to have it shipped out. It only took a couple days for it to get to the location I had gotten the notification from fedex that it made its destination and it’s been 2 months now and I only get a couple emails with the same layout saying that they haven’t found it that they will let me know what they come up with. I was wondering what route I should take to get in better communication because I really need the money for college I had bought It originally for college. anyone need pics I got them for proof that fed ex delivered it al

It just doesn't work I change my email and the email on the VR is different from my actual email so I don't know what it is when it was my email it didn't work at all I can't do anything at all I can't even factory reset it because it won't let me what do I do?

No puedo hacer nada,  no puedo actualizarlo y tiene muchos errores como el cable para cargar no lo esta haciendo, errores por todos lado, quiero quitar ese v79.1029  que es una basura, no deja hacer nada tengo ya casi el mes sin poder usar la gafa por esta estúpida actualización que hacer ello como si no tiene gafa para hacer pruebas imbéciles.arregle esta mierda, que no se como puedo volver a mis funciones de antes.-

i recently made this meta account, when i go onto my oculus quest 2, go to add profiles and type in my email to be sent a link, it says "there was a problem sending the invite, please try again later."

Hello dear friends, after reading many cases similar to mine, I saw that you suggest sending you direct messages. My Meta Quest 3 headset, with the latest v78 update, stopped working, and the screen went permanently gray. I've tried all the reboots, but it still doesn't work and remains on the gray screen. The controls do not interact with the glasses, when connecting them to the PC as always it no longer recognizes the glasses connected to the computer nor does it appear in the PC or cell phone application, it simply says that it is not connected, it only interacts with the cable and the computer when I reinstall the software from the official meta page and which currently continues to offer version v78 to install, throughout the reinstallation process the glasses interact with the PC without any problem and it takes all the time for both the computer and the glasses to load the update up to 100% then the glasses restart and a symbol appears as if it were a chip with an arrow inside a

I've had my quest 2 for about 4 years, and have always been able to Air Link, I recently moved in with my boyfriend, he uses Air Link with his Quest 3, he isn't struggling with AirLink. My oculus Recognizes my PC as I'm able to 'remote desktop' but when I use air link it can't find my PC. I've reset everything, deleted and redownload the oculus app, and still nothing. What's going on?

Hi there!   Unfortunately, my son was playing a game on his Oculus 3S headset and it fell about 3 feet onto the floor because it fell off his head when he looked down.  Now, the screen is stuck on a black screen.  We have tried charging it fully, restarting power after 30 seconds, and holding down power + lower volume button, but nothing has changed the screen or fixed the issue.  The unit is relatively new, we bought them last December 2024.  How do I know if it can be repaired or if it is covered under warrenty?  Our prior Oculus units bricked themselves and were able to be repaired, but we had to send the units in and we did that.  I am willing to pay for repairs if needed.  Hoping that we don't have to buy a brand new one.Let me know.Any help is appreciated.~Brandy East

I received v63 update recently and it affect my pcvr experience massively, on v62 pc it only need 5-10 second to launch quest link app from my headset, after the v63 pc update it took 2-3 min to launch quest link, sometimes i get 3 dot loop, and cant connect to pc sometime, i dont know what happened, i tried  - repair quest link -reinstall quest link -launch the app with admin  -update my graphic card driver still nothing work, please is there a way to go back to the previous update so my pcvr experience can be enjoyable again. i have a i5-9300h, GTX 1660 Ti, 16gb ram

Hello! Im trying to stream native VR games on my PC. Im using Meta Quest link app and audio isn't working. I also tried Meta Quest Developer Hub and manage to have audio working but with about 1 sec delay and it's bad. How to do it properly. How can I stream native games like Shotwood with OBS in good quality and working sound?

have earned quest credits on the horizon app on my phone  it's saying I have 2,100 but when I try to redeem it buy buying out the avatar store it is telling me my amount I've had on there before receiving what I earned how do I use my earned credits it's saying on horizon app 

Around…July 17th or so? My oculus quest 2 started to be buggy and wouldn’t download games properly, or even be able to PLAY them properly.as of now, this issue is still current and idk how to fix it, and I don’t wanna say that it randomly bit the dust, because it IS still functional, but it’s only a certain few games that I can really play.And in all honesty, my answer to this could be that I’ll need to wait until next software update or so. (But that’s just my guess)

Hi!I was about to sell my 4090 and get a 5080 as I will end up pocketing about $700 BUT I just learned about all these mods and started seeing some comments that PCVR can get over the 16GB VRAM limit lf the 5080 and that the 4090 would be a better card to keep.Do you agree?

Hello, I can't pair the goggles with the app. I press pairing and nothing works in the phone app and I can't do anything in the goggles because it's waiting for pairing or using the code. Thanks for the help.

I just recently got a Quest 3 and first week everything was working fine. But now since a few days ago when I redeem a game on Horizon + it says "Redeemed" but isn't appearing in my library for me to download it

I am very new to this and have only had my meta quest pro for a few days beverything was working perfectly. I was in the middle of an escape room and it suddenly doesn’t allow me to grip anymore. I can push things around and move them but I cannot pick up or open things like draws etc. what am I missing can any one help. 

Cela fait maintenant plusieurs semaines que je n'arrive pas à mettre à jour le quest 3.J'ai essayé avec le sideload via USB et aussi sansIl y a semble t'il beaucoup de personnes dans le même cas.Ce n'est pas la première fois que cela arriveComment est il possible qu'il n'y est toujours pas de fix ?Les développeurs sont nuls à ce point ?? Meta n'a pas les moyens de régler un soucis de ce type ?Franchement quelle nullité, c'est une honte de laisser les choses en l'état depuis des semaines.Tant d'argent investi pour un résultat aussi nul, je pense qu'il faudrait sans doute faire le ménage dans les équipes et penser un peu au client J'ai quand même payé près de 600 euros pour un casque que je ne peux pas utiliser et à chaque mise à jour je tremble en me demandant ce qui va se passer.Bande d'incapables, mettez vous au boulot et régler le soucis ça n'a que trop duré !//////////////////I haven't been able to update Quest 3 for several weeks now.I've tried sideloading via USB and als

I performed a factory reset a month ago lost all cosmetics in gorilla tag. VR is acting up again and have been told need to perform another factory reset. I do not want to loose my cosmetic again. I verified that back up is on and that user is linked to my Facebook account. Please verify this should work this time thankscolleen 

So, after a torturous attempt to get my Oculus client reinstalled recently (see my prior post) I'm now facing another problem. The OVRLibraryService is not running. This means my library is not updating.The default state of this service is that its been installed with a Startup Type of 'Manual'. So will never run on boot. Attempting to run the service manually throws an error dialog..Checking event viewer, the following is displayed... The Oculus VR Library Service service terminated with the following service-specific error:  There are no more files.The client was installed via my user, who's a local admin.Does anyone have any ideas?  

I am unable to cast my screen to the computer using usblink, and the "cast" button in meta quest link is unclickable.I also attempted to use the Cast function in the Meta Developer Hub for screen projection, but it still failed. The headset would report that the Cast application process ended abnormally. 

Hi there.Even if I'm on my virtual environment and roomscale is ON, when I launch Eleven Pinball it ALWAYS uses stationary.I tried EVERYTHING, I dunno what to do.

Well I've got a quest 3s and I've heard that you can use them in the dark. I've tried it but for then it appears this pop up telling you to turn ok the lights that disappears 3 seconds later. While seeing the pop up, the hand tracking is perfect, even in darkness. But the moment it disappears, the hand tracking stops working. So, if the quest 3s is capable of tracking you in darkness, why I can't be using the menus in the dark just to watch a series.

So yesterday I was just playing my games but all the sudden I teleported behind me and I’m looking the complete opposite direction, I tried to reset my boundary, adjusted my head piece and even tried cleaning the cameras but it just won’t stop , I’ve tried to update it but there’s no update and over time it’s only been getting worse and I can barely open and close games without it just spamming the bug please help if you know how to 

I was having issues with my right controller and I’ve unpaired, factory reset and now I can’t get off a a white screen showing 2 controllers. Any suggestions

metaQuest3を使用しているのですが、プレイしようと立ち上げたところトラッキングが失われました、というのとコントローラーが接続されなくなってしまいました。朝プレイした際はトラッキングも正常でコントローラーも接続されていました。朝プレイした際にコントローラーの電池を交換しているので電源は有るはずです。部屋の明るさも以前プレイできた時と同じ環境です。電源ボタン長押しによる再起動も試しましたが治らなかったです。I'm using metaQuest3, but when I tried to play, I got a message that the tracking was lost and the controller was no longer connected. When I played in the morning, the tracking was normal and the controller was connected. I replaced the controller's batteries when I played in the morning, so it should have power. The brightness of the room is the same as when I was able to play before. I tried restarting by pressing and holding the power button, but it didn't work.

I gifted a game to my son, however his account never received the game. I am trying to return the purchase, but it says I need to log in with the device associated with my account. But, the device isn’t on my account, it’s on his. When we log in on his there’s no record of the gift. All I want is a return of the gift. I really don’t want to have to get the credit card company to reverse the charge and put a flag on Meta’s transactions, but it’s looking like I may not have any other choice unless someone can offer a solution since Meta doesn’t believe in actual customer support.