VR Forums

Uhh hey so I have a oculus go and i am trying to pair my controller in the setup and i have the battery in and it shows the dot that’s it’s on then it disappears then pops up again and when i click the buttons it don’t work what do i do?

Hi, I have tried the horizon app, on the settings of the meta quest 3s, on the website on my pc to add a payment method. Everytime is says "sorry payment can not be added". I have restarted apps, logged out and back in, got off the wifi then back on. Everything but nothing is working. Please help so I can use the device that I paid 300$ for.  Recently made a successful online purchase from a US merchant?Check to see if the financial institution placed any restrictionsTry another network connection typeTry another network locationTry different combinations of the area/zip codeRestart the deviceTry another deviceTry another payment method

Quest link only results in constant loading screens, using a quest 2 and a ryzen 5 and 3060, 16gb 3200mhz ram, have repaired the quest link app multiple times, updated to the latest version. this has rendered my headset useless. 

Hi so I have a friend who just got a new WiFi router and was able to connect there pc, phone to the new WiFi but for some reason the Quest 3 wasn’t able to connect it would give them save password try again even though they can see it’s connected and the singel says it strong, we try everything reatarting headset, factory reset, change password, unconnected and reconnected the WiFi, we still can’t get it to fully connect please help

A friend gave me a referral link, which I accepted. I opened an account and set up my new Meta Quest 3S but nothing happened. I wrote to Meta twice but no reply.I then reset my 3S to factory settings. Again clicked on the referral link which took me to the Meta website and I opened a new Meta account, linked the Quest 3S again but again, nothing happened.What do I need to do to get me and my friend a referral 30 euro?

The left controller blinks, so it still works, I just don’t know how to pair it to my headset. The right controller pairs, but not the left.

I encountered a misalignment issue caused by abnormal movement of the main control room while using V79, which greatly affected my ability to use it while lying down,The second bug, when I was using PTC V79 1029 version, I encountered a bug where I couldn't adjust the window size of the 2D software. All third-party 2D and 3 software have the same problemThe third bugI have encountered an issue where the navigation bar freezes abnormally after booting up, and I am unable to perform any operations. After restarting, it may work normally, but most of the time, it is necessary to restore the factory settings

I saw the meta forums post about 8 ish months ago, and was wondering if they were made compatible yet, or if there is a way to do it yourself.ive seen the updates happen for the quest 2, which is a headset that is older than the quest pro; but for some reason was not made available for the quest 3s anytime around launch while the 3 got the update fairly quickly; if not made standard for the quest 3... anyone have ANY updates on anything about it? i cant find a thing.

I was playing on my Quest Pro until the display screen started to move on its own and then it went black.. It then mentioned that "my vr is having trouble tracking"  It gave me the option to click on "Continue" without tracking. But it wouldn't let me click on continue at all because the screen display kept turning away from me. So I tried to power it off and power it back on. But then it started blinking on and off over and over. So then, I tried to do a factory reset. But not even that worked. I selected Factory Reset, it continued to turn on and off over again.The VR's light indicator will stay a solid white then it would turn off automatically, blink a red light for a split second, then turn back on again...Then it would repeat that process over and over...Anyone having this issue? Anyone found a solution? This is a fresh Quest Pro too.I really don't want to have to send it off again...

How does one delete a headset on the meta-quest app

im not sure what happened to my Meta Quest 3s but i had stpped playing for only a few days and now all of the apps i downloaded have dissapeared in a file labled "unknown sources". The main game i play, Vr Chat, will load in then claim i can't play the game because it isn't in my app library. If anyone knows why this is happening or how to fix it, please let me know! 

Not able to to boot I tried hard boot and factory reset but nothing working still black screen don’t know what to do considering sending it back to get a replacement. I did watch it for like 8 hours but let it rest for like three hours   

The right speaker on my quest 2 stopped working. Bluetooth and wired headphones still work. I have no reason to believe there is physical damage to the headset so I wanted to ask here to see if anyone had a fix before I take it somewhere for repairs.I have tried:Adjusting audio balance in the accessibilities menuTurning it off and back onDownloading the latest software updateFactory resetting the deviceThanks for any help.

OK, I looked to see if anyone has posted about this. Over the past three weeks, this app has gotten BIG TIME buggy. I don't know if this is because of a software update or what, but it needs to be fixed because the platform is becoming unplayable. Worlds like Bunky's, Gatsby's, Earthbound Cosmic Beach, etc constantly crash and kick players out. The lag in some of these worlds is absurd - even when only 30 people are in the world, the lag makes gameplay impossible because the physics get all jacked up. The Horizon Worlds dashboard takes forever to load thumbnails, making browsing for Worlds a battery vampire. Because we're constantly getting kicked out of worlds that crash, half our headset battery life is spent on load screens returning to worlds. Other players I've discussed this with have experienced delays on rewards/points updates, or profile pics not showing up on in-world scoreboards. At Bunky's, knocking over all the bowling pins - even when the throw is dead cent

Hello, unfortunately nothing has been working reliably with the Quest 3 for some time now. The problem with Quest Link on the PC, the loading bug, the updates that are not installed - which they don't have to be because everything is up to date. Now you would think that a hard reset would solve the problem. But far from it, because even a multiple reset doesn't change anything. This help forum has also been changed in such a way that foreign language users are now more or less excluded, and helpful posts that were written a few weeks ago have disappeared. Quest 3 started well, why are you now ruining everything with stupid and faulty updates? Is the fear of the overpriced 🍎 so great that you're ruining everything you've achieved? That's how you go from bread to crumbs! Unfortunately very disappointing Meta, I hope for improvement so that you can enjoy VR again.

I was not using my quest 3 for 1 month , the left controller  now is not working . I already tried to change battery and factory rest quest 3. I can see the controller is paired . When in controller calibrate menu, the left controller joystick is working but there is no pointer when I switch between meta and menu button then the menu button is working as meta button. There is no led on controller.Can anyone help , what is the issue here 

Impossible de me connecter a mon compte et il a eu des achats oculus sur ma carte de credit et cest pas moi

Bought my son a gift card for shinny rocks for gorilla tag. His mom redeemed then to her account since he has a kids account. Can't figure out how to get the redeemed shinny rocks to his account. 

I havent logged back into my Quest 2 in a while but I recently wanted to jump in with a friend but when I try to get in it says log in with another device on meta.com/device but I no longer have acces to the email on the account what do I do.

Hi everyone,I’m experiencing a persistent passthrough distortion issue on my Quest 3 that started immediately after casting. Here’s a summary of what’s happening:Symptoms: Controllers and hands appear tiny in passthrough.Floor grid looks squished/compressed and sits at the wrong height.Cannot properly set floor level—boundary calibration seems broken.Issue is only present in passthrough or mixed reality.Everything looks normal in VR games (no tracking issues).Troubleshooting I’ve already done:Cleared Guardian boundary history.Fully rebooted the headset (multiple times).Re-set Guardian in a clean, well-lit area.Let the headset idle in passthrough to force recalibration.Factory reset via both the settings menu and bootloader.Attempted firmware update (was already up to date).Verified the issue persists without casting.Confirmed tracking and controller alignment are perfect in VR. 

Hi,When I record/capture video of the Meta Quest 3 Wi-Fi settings menu, the capture is 'blacked out' where the Wi-Fi settings are.I can see them perfectly in VR, but the recording shows up like this: I'm trying to create a video tutorial that talks about these settings menu's.Have tried, MQDH record, MQDH cast 2.0 recording, native headset recording.There is an app called QuickShortcutMaker which I've tried, and it kind of works, but can't display the full menu, just a compressed view which is missing some of the settings I'd like to show in my video.  THIS YOUTUBE VIDEO covers how to do that.I've noticed, the direct 'both eye' output in the MQDH does record those settings menu perfectly, so the information is there, but capturing this and then cropping to 16:9 results in a very low quality video, even at max recording/bitrate settings.Does anyone know how I'd go about recording these settings menus in a high resolution?  A MQDH setting, or third party app maybe?Any help

Ok so ive been at this for about 3 hours how. Ive cleaned my HDMI port and cable incase that was the problem but nothing is working. The both controllers are on and working and the sensors are to. I can see my screen in the headset to but when i go to set up the headset and stuff it says USB3 (checkmark) and then no HDMI connection ( red X) The headset is a RiftCV1

Hi there, I just received my brand spankin new Meta Quest 3 VR headset but upon logging into Meta Horizon app it only shows a 1 month trial as opposed to the 3 month trial, have I missed out or something and do I still get Batman game free too? 

A broken heart that has been trying for months for a vr in Tennessee McMinnville 

My son is the only person using the Quest and he says he can't join multiplayer games like Gorilla Tag and Grab. He says when entering Gorilla Tag the Leader Board is blank and when in Grab it says "Failed joining the lobby. Check your internet connection." We have tried a restart of the headset, restart the Wifi, and turned off the VPN with no resolution.