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When i record a video with my Oakley hstn, the audio can be heard from the glasses but when I play back on my phone, no audio.Someone please help
Anyone did a warranty on there display meta glasses because I did 4 months ago and I still haven’t received my product back or a refund can anyone help with this??? All I’m getting is the run around threw email what can I do please help
Hi everyone,I am experiencing an issue connecting my Meta Gen 2 Glasses to my Motorola Signature running Android 17. It was working fine until the update.The Problem:The glasses stream media audio perfectly, but the phone completely fails to recognize them as a phone/calling device.What I have already tried (and did NOT work):Cleared the phone's Bluetooth system app storage and cache.Cleared the Meta View app cache, uninstalled, and reinstalled it (ensuring all Nearby Devices, Phone, and Contact permissions were granted).Performed a full hardware factory reset on the Meta glasses (using the 5-press capture button method) and re-paired exclusively through the Meta View app.Despite doing a clean setup from scratch, Android 17 continues to handshake the glasses strictly as an audio peripheral rather than a hands-free communication device.Has anyone else encountered this specific Bluetooth profile issue on Android 17, or is there a known ADB command or hidden setting on Motorola devices to
Hi there,I have ray ban 2 meta glasses.does anyone else have this problem?it doesn’t matter what voice I select, it only uses the default voice. And also it always gives temperature in Fahrenheit, despite the fact I’m in the Uk.my privacy location setting are all correct.Ive even replaced the glasses and I’m still experiencing the same problem!
Has anyone found a solution for the Meta AI app "could not import media " error. This seems specific to my account and not the glasses or app it self. I have factory reset multiple glasses that I have, cleared the storage, uninstalled the app. My main profile has the issue, if I login using a different account, everything works. Thank you for any help.
What should I do?
I can hear anything through my meta glasses
Hi everyone,I need help with my Ray-Ban Meta Gen 2.Issue:Battery drops very fast when recording video, even for just 1 minute. I start at 97% and after a single 1-min clip it drains much more than expected.Device Info:- Model: Ray-Ban Meta Gen 2- Battery at start: 97% (glasses)- Video length: 1 minute (3K)- Location: Denpasar, Bali - App: Meta View, firmware updated to latest What I've tried:Checked case battery - charged to full green LEDRestarted glasses (hold power 12 sec)Turned off music Cleaned charging pins Expected vs Actual:Normal should be 2-4% drop for 1 min 3K, but mine drops 50-40% for 1 min.Is this a known firmware bug in 2026 update? Or should I request warranty replacement?Has anyone in hot climate experienced same issue? Any fix? Thanks!Aquarika
I have Samsung Galaxy S26 Ultra and after update the rayban meta glasses, I have an error in all my glasses, that says something like "Cannot import media files", I tried import the media file using an iphone, and I did not have any issues using iphone, but my principal is the samsung device, so I have restarted the phone, delete cache from the app, data app as well removed, and finally uninstall and install again Meta AI app, but same result "Cannot import media files"Is this an issue for the most recent updates? or what would be the solution for this, thank you!
Hello folks, I am wondering if there are any Meta public APIs allowing us download data or activities captured by Meta Glasses? I have check Device Access Toolkit (DAT) and it looks like this DAT is not for this purpose.Thanks,ZP
need help plz
Title: Cannot update Headliner RW4006 from 12.14.7 to v2.x - stuck on 127.1 Device: Headliner 00R1 / RW4006 Current firmware: 127.1 (Glasses) / 12.14.7 (Case) Serial: *** Region: Argentina - bought on Amazon US App: Meta AI latest, VPN US tried, factory reset tried Issue: Stuck on 12.14.7 shows as up to date, need v2.x to get Live Translation [edited for privacy - this is a public forum]
Hello, I'm unable to install the French language pack on my Oakley Meta Vanguard glasses. The download completes on my phone, but the installation never finishes on the glasses. During the process the internal LEDs keep blinking orange and white, and the language never switches to French. Device and setup details: - Product: Oakley Meta Vanguard - Glasses firmware: 127.0.0.150.436 - Serial number: ******************* - Case firmware: 2.7.4 - Phone: Android - Meta AI app: up to date, app language already set to French Troubleshooting already performed, with no success: - Fully charged the glasses and kept them in the charging case during the update - Kept the Meta AI app open in the foreground on Wi-Fi with Bluetooth on - Cleared the Meta AI app cache - Restarted both the phone and the glasses - Performed a full factory reset of the glasses and re-paired them - Selected French during the initial setup Despite all of this, the French language pack still will not install. The system
I have the Oakley Meta HSTN glasses gen2. The last few days there was an apple update to 26.6.1 as well as a meta update and glasses update. Since updating if I ask my glasses what's on my calendar or ask in the Meta App, it says it can not connect to google, to add the calendar in the meta app. However the meeting that are on my calendar it will remind me of them when they come up, I just can pull the info if asked. It also reminds me every weekday of a meeting that was deleted from my calendar a couple months ago. I have factory reset the glasses, deleted the meta app and re-setup as new glasses. No matter what I do it will not check my google calendar. I ever removed the meta permissions in google and readded, nothing is working. When I call support they say go to Oakley, and Oakley says go to Meta. Only thing else Oakley asks if I want to do a warranty replacement. Everything works except google calendar. Can't find any info if this happens or how to fix.
Help! Unable to send referrals to friends. Purchased glasses from **bleep**’s not Meta. Meta AI suggested information: Retailer-purchased Ray-Ban Meta glasses paired to this Meta account. No 'Refer friends' section in Meta AI app (latest build) and web referrals page only redirects to store with no credit. Please add owner flag for Wearables Referrals Program.
Right now, the Meta app gallery only displays photos and videos during a live transfer directly from the glasses. If you move your footage to a PC or external hard drive to free up phone storage, and later copy those exact original files back onto your phone (such as in the Download/Meta AI or DCIM folders), the Meta app completely ignores them. The in-app gallery remains empty, and there is no way to bring that media back into the app.Why This Is a Problem:Changing or resetting phones: When upgrading to a new phone or restoring a backup, you lose your entire capture history inside the Meta app.Storage management: Smart glasses record a lot of high-resolution video, forcing users to offload files frequently. Once offloaded, you can never access or edit them through the Meta app again.Proposed Solution:Add a simple "Scan Local Folder" or "Import from Device" button in the Meta app settings or gallery.Allow the app to scan the phone's internal storage, detect original Ray-Ban media
Hi everyone, Recently, my rey ban Meta gen 2 started recording everything in HDR, regardless of the video settings. On my iPhone, I can clearly see that all the videos are recognized as HDR in the Photos app, and the colors look significantly different from before. I tried creating a new Meta account as an experiment, and HDR behavior changed. I even tested by switching between two accounts and recording videos with exactly the same camera settings. On one account, HDR was enabled, while on the other it was not. This makes me think the behavior might be tied to the account rather than the glasses themselves. My question is: Has anyone figured out how to control HDR on re ban Meta gen2? Previously, HDR was only enabled when recording at 1080p, 60 FPS. Now, HDR is enabled for all recording settings on my glasses. Is there any way to disable HDR or choose when it is used? Thanks in advance for any help!
Please can someone assist !
Good morning fellas, I bought the new Meta Rayban yesterday and I find them much better than the old ones I only have one problem, from the settings you can connect a Whatsapp account for messages etc etc, the problem is that I use Whatsapp business and it is not possible to connect them to this app. The assistance confirmed it to me and told me to write a post here with a request to the developers so that they can make this whatsapp business also connectable. It would be enough to give the choice once you click on “connect” between one or the other whatsapp in my opinion. Does anyone have the same problem as me?
So recently my meta glasses have been switching its voice setting without me prompting it. I’ll go to the voice settings and select the default voice, as it’s the only one I care for. When I ask meta for something it switches back to a different voice which I find extremely annoying. I’ve tried to update everything and it doesn’t seem to fix anything. Funny enough, I noticed this issue after updating to version 125.
Previously, I was able to pair and update my Ray-Ban Stories through the Meta View app. Now, with the Meta AI app, it seems impossible. I have followed all the troubleshooting steps you suggested, but I still haven't been able to pair my glasses with the app. I NEEED TO FIX THAT
I've had the gen 1 rayban wayfarer meta sunglasses for several months now, but it seems after the latest update whenever I ask meta a question about 5 seconds into the response it just stops talking and makes a soft disconnect sounding tone. The glasses are still connected as I can still say hey meta and ask it another question, but it will again stop mid sentence. I've tried everything to try to fix this, force restarting, unpairing, uninstall the app, factory reset the glasses. Nothing seems to fix it. Has anyone else had this issue and fixed it?
Hi, is it suitable to wear all day , as I have short vision & replace the original eye glasses
My Oakley Meta glasses stopped reading out texts into my glasses. WhatsApp messages still read out, I have both “Announce messages” and “Automatic message readout” toggled on and the glasses are connected on Bluetooth. Frustrating as I really like that feature while cycling. Any help welcome.
Hello, my meta glasses will not connect anymore. They keep popping up with an error no matter how many different things I try. I’ve gone through the list of recommended solutions to no avail. Please help
Facebook Support ↗
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