Other Troubleshooting

As of a couple of hours ago booting into any app automatically sets a stationary boundary. I can define a new boundary just fine but absolutely nothing will use it now. Clearing the boundary history did nothing, hard resetting the headset did nothing. I'm on the most recent version. At a loss here. I don't want to play in stationary because I feel unsafe reaching out because it won't warn me of walls/objects or anything. I had been using roomscale boundaries since launch.

My Meta quest 3 is too warm after the v81 update. What should I do? No matter what I run or play, even when I'm just in the menu, it gets warm in camera mode, and the CPU and GPU utilization are 30-40% In VR mode at home, it's 50-60%? What's wrong with the update? How can I fix it? The helmet is only a week old

 

I have a quest 3/500 and I want to use it to play DCS. I have a powered USB cable that tests at 3.1 gbps. 9800X3D 64GB 9070XT X870 wifi Tomahawk 850 wattI can start DCS and it runs for about 10-15mins then it gets jittery for a second or two, then totally green screen for about 10 seconds then black screen and completely unresponsive pc. I have to hard reset. I sent the GPU back to Gigabyte and they couldn’t find the issue. The shop I bought it from just gave me a new one because it’s been 7 months now. I installed it and it’s doing the same thing so I guess that rules out the GPU.I looked at task manager yesterday and noticed that just having the Meta link software open and Q3 connected to the PC, it’s using 80-100% without anything else running. Just meta link. can someone h help me understand what’s happening and how I can fix it? I only bought the Q3 to use with DCS so I’m pretty bummed out right now. 

Started to have lots of problems with our meta Quest 2. First problem was some of the profiles won’t load, it just stays grey screen. Pressing power button gets the switch profile box back up but if you press continue it just goes back to grey screen.2 of the 4 profiles work, but there are repeated oculus not responding messages appear. Sometimes there are app not responding and shell error messages.I have tried all types of reset, short of full factory reset. The problem seemed to start when a new game was downloaded but the memory was full. Memory space has been created, over 40gb. But still stuck with the problem.Is there anything else I can try before a factory reset?

meta quest warranty replacement but headset isn't connected to any account and wont turn on. It just went completely blank and ive tried charging with different chargers and wall plugs. I tried to do warranty replacement but serial # said its not on any acct. But on meta app it says i have warranty until july 9 2026. 

After V81 my quest has a popup when I enter passthrough saying "You can resume your app at any time" with a resume button. it floats there forever. a never ending tutorial. How do I get rid of it?

I had a quick question about official support for NVIDIA 50-series cards when it comes to the Quest Link app. I just finished a chat with NVIDIA and they referred me to Meta support. It sounds like a dumb question but the 50-series isn't listed anywhere in the Meta supported cards and I wanted to be absolutely sure

I've been trying to use my warranty on my quest 3 and it says the support page is down. I've been checking for months, always says its down. I have been emailing and DMing on socials and cant get in contact. Its also saying i need to use the headset and approve access through the app but my headset is not functioning, and \ haven't had to do this before even though i use the app all the time. It doesn't make sense and i desperately need to get in contact with a human being.

I like the new Quest 3 launcher, but having to navigate to the unknown sources tab every time I want to launch one of those apps is a pain. How can I pin them to the main launcher menu?I see no reason why this isn't at least an OPTION. If you don't want to pin an app, don't pin it.Thanks

I'm reporting three problems with v81 (in-headset bug reports have also been generated.)First, and most important, settings options related to Passthrough have all been removed - specifically the ability to disable double-tap to passthrough, as well as the ability to disable the passthrough mode altogether. Previously, these options were available in the Environment menu.We run VR arena games and players touching their headsets accidentally during play is causing them to drop out of VR, requiring a game stoppage and intervention, and sometimes causing them to disconnect from the game altogether. This is unacceptable and we require a solution or we'll need to proceed with alternative hardware. Fortunately it's early days for us so switching to something more consistent is still a good option.When any app is launched, a notification toast appears and remains for at least 10 seconds: "Use nearby roomscale guardian? You can switch to a nearby roomscale guardian or resume where you are. Pre

 

 tengo un saldo en mi cartera  Quest Cash y he querido hacer una compra y tengo mas de 72 horas bloqueada dice que la solicitud no ha sido completada y que han detectado cierta actividad inusual y por seguridad la solicitud no la completan , dice que lo intente luego , pero hace mas de tres dias estoy intentando hacer la compla y sigue saliendo lo mismo

I’m told I can toggle pass through on/off by going to the environmental settings. Except, there is no pass through toggle. I’ve been chatting with “support” for hours to no avail.

I got it working maybe once, and I forgot how I finally got it working. One feature I actually find interesting in this year's updates. There's a 3 dot menu for windows, but clicking it just gives a "report a problem" button (which I've reported the problem with before). I would expect "move with you" to be located there but it isn't. There are no videos, no images, not even other forum posts, about this. So where in the world is the button to enable it

Meta will quickly delete this but hopefully someone can respond first.I sent my defective headset and both controllers in for repair.They only sent back the headset.Since then, I have received numerous cut and pasted replies all saying the same 'we are looking into it and will get back to you in X days. X comes and goes. From what I have seen on the forums, Meta does this till you give up and simply go away. Out of approximately 15-20 replies from Meta, only one support person, named 'Abel' was helpful. He told me my controllers were lost, but he would send out two replacements and also credited my Meta account $15 for the trouble. Sadly, nothing happened since then. I tried reaching out by putting 'ATTENTION ABEL' in the subject but he never got it. Each time, a different tech would reply thinking this was a brand-new issue and saying what they said on day one "we will look into it".Is there anything I can do? Meta's BBB rating is already a "F" so no point in going through t

So I can’t move my menu around with my controllers I have to be press the meta button and press it again for it to come to me I really need help with this. Thank you!

Tonight I started up my Quest 2 and am unable to change the virtual environment. Also I seem to be stuck in pass through mode. What could be the problem? I have update v81.1034 which was installed today so it seems like there must be something wrong with this update. Thanks for helping.

So I have tried the recalibration and I dont got the cash to replace the control, it isnt physically beaten and I take good care of it but the stick is making it go back, constantly, nothing stops it. I have wiggled the joystick like it is a button to see if it was dirt in it and it hasnt worked, i worry i cant use it anymore. Does anyone have any advice to fix this? Thank you so much in advance.

I recently updated the to V81 and now my elite battery strap disconnects after roughly 1-2 seconds. I’ve tried resetting the battery pack. Restarting the headset, And even putting the headset back to factory and reinstalling all the updates. Any thoughts?

I'm on the Quest 2, and with one of the new updates, there is a pop-up when you slide the lens to each of the 3 notches. I have mine pushed out all the way, and it's been working fine for years, but every 10-15 minutes a really annoying popup comes up saying the IPD is at 68, it just says what it's already at, and I'm not sure why, but I've never had this problem, and it doesn't seem like a hardware issue at all. Seems like others on Reddit have also had this issue around a month ago as of posting this now, and it doesn't seem like it's been fixed.https://www.reddit.com/r/OculusQuest/comments/1kuluby/ipd_min_message_keeps_popping_up_since_a_few/

Anyone know how to revert to a older update or factory reset the device and make it install a older update instead of latest?The new update just makes everything crash and feel garbage all for this ugly meta slop they keep forcing in my faceBefore i was able to chill ingame watch youtube/twitch while browsing the internet and checking DMs But now the next day im lucky if the bug reporter doesnt just crash itself while writing complaints.Tried factory resetting the device but it starts installing this new garbage while forcing me to watch meta slop tutorials

None of my games are downloading or updating on my meta quest 3s right now is there an issue with servers or something? I have Zero games on my headset right now that are playable 

my meta quest 3 lost all headset and controller tracking. I have factory reset it 7 times and the same problem occurs every time. you can use the head set for about 1 minute and then all goes south. I have booted it and checked for software updates. The tracking is so bad that I can't get to my home screen to reset or disconnect my controllers or guardian. 

I just bought a Quest 3 to replace my Quest 2 and for some reason it is displaying what the left eye sees in BOTH eyes so i have two left eyes. it is doing this in all games i have tried except for H3VR where it works perfectly fine.