VR Forums

Make an option to disable the phone calls from the meta horizon mobile app since they are annoying and I have over 150 friends on my friends list so I get called like every minute or 2. I was even kicked out of class because these phone calls were disruptive 

A while ago, I set up 2FA and put on the authenticator app, but it never worked and I’ve been locked out of my account. What can I do to remove the authenticator app? Can I be helped by meta support to take it off my account?

I have a quest pro. Updated my iPhone to iOS 26 and now I can no longer go into the headset settings to enable developer mode. I still can do so on an older iPad that is on iOS 18 just fine. I have tried rebooting the headset, reinstalling the app, checking bluetooth settings to no avail. It is definitely related to iOS 26. The app will be stuck on connecting to headset and never succeed  

On the Meta website, I found instructions that say there's an option to uninstall, but also to remove the app from the library. Unfortunately, there's no option for uninstalling the app as mentioned in the instructions. And the uninstalled app icon remains. I'm referring to the instructions. Did Meta make a mistake? https://www.meta.com/en-gb/help/quest/3653826711413616/

I gifted an app to a friend, but it seems he haven’t received it. I’m unable to cancel the transaction on my end, which is quite troubling. There appears to have been no notification sent to the recipient, and I’m also unable to initiate a refund. The title of the game is Contractors Showdown.

Sometimes it connects but but not always. I have power-cycled and reset router and quest2, uninstalled meta software and upgraded drivers. Cannot connect to desktop either, same issue.

Air Link will not work with wifi or with the cable. I've rebooted, i've reset the entire quest 3 to factory defaults, i've repaired the oculus link software, still nothing.  When I have the headset turned on the oculus link software will freeze and never open only showing a logo screen.  The same is true with the AirLink without cable.  It will show the fancy oculus scene and then go to the black screen and have a white 3d logo and the entire quest 3 is then bricked/frozen and needs to be rebooted.  What the heck did you guys do? Are you doing this on purpose? 

The meta tv app has changed. If you had used the option to cache a high resolution video to the headset, how do you delete the cache version off the headset since meta has deleted many of the videos. That cache version is now just gigabytes of wasted space on the headset.

I purchased a Meta Quest 2 for my daughter for Christmas 2 years ago.. right after the Quest 3 was released. We barely used it but when we did it worked fine... up until about 6 months ago. Now this thing is about as good as a paper weight. Its practically brand new as its barely been used. Spending over $250 for a case and additional head strap to keep it safe and its literally worthless now. Upon research on other forums it seems like the updates that are being pushed out are basically making these older models useless. It gets stuck on simple operations that shouldnt be a problem... like trying to update an app or set up steam. I factory reset it and its still thinking for 5 minutes just opening the app store or basic menu. Of course now its been too long and my warranty is out so what now?....... im stuck with a $160 paper weight and a very disappointed child and other members of my household. Yall are as bad as apple pulling this stunt. Did you think about how this would effect ot

So this started happening a couple weeks ago where my mic is not broken or anything but when I first join a party I can hear people for a couple seconds then it goes quiet and they cant hear me and I can’t hear them. The my audio still doesn’t work when I’m in game and even when I leave the party people still can’t hear me. But it did randomly started working normally for a couple days but after that never again. I have updated to the latest software, I’ve rebooted the headset multiple times from the boot menu, I’ve tried external mics but nothing works. The only thing I haven’t done is factory reset my headset because I don’t want to lose all my data and progress in my games and friends list.

I don’t normally post on here, but this one’s seriously bothering me. It’s now June 2025, and the Navigator UI update (from the v77 release) still hasn’t rolled out to many of us here in the UK. Meanwhile, users in the US and elsewhere have had access to it for weeks — if not longer. This isn’t just some background tweak. It’s a complete overhaul of how we interact with the Quest interface — a huge usability upgrade. I’ve seen videos of it and read the impressions: floating launcher, app pinning, translucent interface over your MR space. It’s exactly what we’ve needed for ages. But for some reason, UK users are still stuck on the old system, with zero transparency from Meta about why. We’re not asking for much — just equal treatment as paying customers. Oculus/Meta has sold and supported the Quest platform in the UK from the beginning. We pay the same price (or more, depending on exchange rates and VAT), support the ecosystem, and spread the word. So why are we consisten

I just bought my new meta quest 3s and i downloaded the app and everything but by goggles won’t pair to my phone. They’re connected to the same wifi and i have my bluetooth on. The screen on the quest shows the code but i dont have a place to put it in because my app constantly shows „searching for device”. Please help me

Живу в России, для использования Meta использую VPN. При заходе в Meta Quest Link на компьютере и введение почты и пароля пишет что неверные данные, хотя они верные.А потом появляется окно которое есть на скриншоте и открывается страница https://auth.meta.com/languageЯ уже попробовал следующие шаги:- Проверил работу VPN.- Очистил кэш и куки в браузере.- Использовал другой браузер.- Проверил дату и время на компьютере.- Обновил приложение до последней версии.Проблема все еще сохраняется. Приложил скриншоты для наглядности.Буду благодарен за помощь в решении этой проблемы.С уважением,Руслан

Hi allSorry if this is solved elsewhere (new to the forum) but my brain is fried trying to set up meta quest link. I have a quest 3, a quest link cable (actual quest cable) connected to PC via usbc 3.2. yet the link app says my PC does not meet the updated specs. My kit is listed below. Any pointers on what's wrong would be very helpful. I cannot get to the speed test section to test the cable but the app did at least recognise the cable. I may be going about this all wrong but my goal is to pass the video grunt work to the graphics card and hopefully improve the graphics quality in the headset. The graphics aren't bad but I see sites with the same games looking even better.Thanks in advance.Andrew PC specs;NVIDIA system information report created on: 09/15/2025 15:19:12NVIDIA App version: 11.0.5.245Operating system: Microsoft Windows 11 Home, Version 10.0.26100DirectX runtime version: DirectX 12Driver: Game Ready Driver - 581.29 - Wed Sep 10, 2025CPU: 11th Gen Intel(R) Core(

I have a Meta Quest 1. I recently got some new headphones and wanted to use them with my headset. Previously I had been using wireless ones, but these new ones I wanted to use wired for sound quality. Unfortunately, I found that the headphone jacks in my headset didn't work. I looked up the issue and saw that people had experienced the same thing and suggested a factory reset would fix it. While it seemed absurd to me that a factory reset would be necessary to restore functionality as basic as a working headphone jack, I nonetheless performed the factory reset and started setting up the headset in the Meta Horizons app once again. Everything went fine until I hit the Safety screen. The video plays (and loops), but I have no option to continue past the screen no matter how long I wait. I tried reinstalling the app and factory resetting the headset again, but the same thing happens. I am at the end of my rope, I don't know what else to try, I just want to play Beat Saber. So, since Meta

Starting this week my team has been unable to join our Horizon Workrooms. For everyone - immediately upon entering we are kicked out with a message that says something went wrong and have been disconnected.

Headset powers on, Right controller powers on. The left controller doesn't power on, there's no vibrations no lights, even with multiple new charged batteries. Controller has not been physically damaged so i have no idea what's going on!

Since my last update around 12/10/2024 I've noticed the Meta PC app keeps running when I restart my PC and even it seems random other times where I not doing anything with my Quest 3 or any VR stuff that I'm aware of, and I'd like to turn this off, but it's not an option in the Startup menu and there doesn't appear to be an option to turn this off inside the app itself.   So, does anyone know how to stop the app from running when it shouldn't be, and especially at startup?

I’m having trouble casting to my iPhone I have both of them connected to the same WiFi and when I try to pair it with the code it says I need to disconnect the other device. I already did so and sold my other device so how do I make it so I can connect my current meta quest 2 to my iPhone app so I can screen cast on my phone?

My head set won’t charge or turn on I really need help I have a quest 2 and I can’t even factory reset it and I need help with it

Hi everyone,I am reaching out on behalf of one of our clients. They wanted to know if the casting feature of the headset requires that the headset and the screen being casted to communicate on a peer-to-peer basis, or do they both go through the cloud? I would assume it is through the cloud since the user is required to go to horizon.meta.com/casting, but I wanted to doublecheck. Thank you, and please let me know if I should ask the client for any clarification on their question.

I bought a quest 2 used by a friend, i factory reset to add my own account. in the midst of the reset it tells me to connect through the meta horizon app. In the app it asks for permission for nearby devices. i accept it and i give it any and all permissions on my android phone. but everytime i click on continue nothing happens. i have restarted the quest. my android phone. Ive cleared all cache on my phone too. On bluetooth the quest isnt visible. Help ive been stuck here for 2 hours

When trying to verify a developer account on developers.facebook.com, the SMS verification code does not arrive after entering the phone number.Multiple phone numbers and devices have been tested, but the code is never received. After several attempts, the system blocks further requests for a new code—likely due to spam protection.Typically, the system says the code has been sent, but no SMS is delivered. After repeated tries, it’s no longer possible to request another code.As a result, it’s impossible to verify the account, complete the registration, or manage the developer account. 

Hello. I want to take bulk order for meta quest 3s 256GB for Tender. Could you reply me as soon as possible, please? i need it very urgently. Please contact my work address email ****@gmail.com . Thank you! I'm waiting your reply ASAP

4K gaming on a single monitor is dire even for a 5090, but 4k on dual screens, (two lenses) how are you possibly going above 60fps?