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Please help, I cant get my controllers to work properly, I've put in new batteries, I've un paired them, then re paired, it says success but still don't work, they move about but won't click on to a game, wen I use fingers it says use controllers then press continue but it doesn't allow me to continue.. now I'm stumped
Similar issues. We had to factory reset our Oculus Quest headset. Lost everything. Starting over from scratch. I guess we learned the hard way not to spend ANY MORE MONEY on apps and games and to stick only to the free stuff, as you could lose it all at any time. And to not get too personally invested in anything related to one account. If this happens again we will know not to waste our time but to just start over. There is no recourse. Will be eagerly awaiting a VR gaming competitor that solves for this problem.
I've been having this problem with my BoBoVR M3 and batteries as well.Use to work flawlessly both when using the Quest 3 and even when the Quest 3 was off, using the BoBoVR to charge the Quest 3's internal battery.I was also getting the "Slow charge" message in the Quest 3, the way around this seems to be starting up the Quest 3 without the BoBoVR battery, once in the OS, then plug your BoBoVR battery in and then for me, it starts to work normally for that session.If I keep the battery on when I turn the headset off, the orange charge light of the Quest 3 stays on but no longer takes a charge from the BoBoVR battery, even if I take the battery off and put it back on, looks like everything is normal, but the external battery is no longer charging the Quest 3.For me, this started on V.77 of the firmware and is still doing this on V.78 (non PTC). I hope they get this fixed, this has worked for me flawlessly for over 2 years (got my Quest 3 upon release), and now because of firmware update
@MetaQuestVR meta Still waiting for my Meta Quest controller replacement for RMA 1197217195505773. Returned July 27, confirmed received July 31, promised 5–7 day turnaround. It’s now Aug 14, no tracking, no update, no response since Aug 12. Please resolve.
I have tried to reboot but no options appeared. I have tried to charge using my laptop, a variety of different cables but charge still at 8% the past hour, no change.
When i was playing beat saber i beat my left controller with the right one and it went crazy.Help me pleasehttps://youtube.com/shorts/-LH6hCKr7SY?feature=share
When installing an app, it says that there is not enough memory, even though there is space
After upgrading to V79 (possibly starting from V77 or V78), clicking a video link from Jellyfin or other media servers no longer launches installed third-party players (such as 4XVR Player, Skybox, Moon VR). Instead of jumping to the player, the system freezes with a black screen for a while.If the third-party player is opened beforehand and then a video link is clicked in Jellyfin for Android, a player selection window (similar to Android's “Choose an app” prompt) will appear, but it is non-functional—no player can be selected, and playback does not start.Details:Previous behavior (before V76):Clicking a video link from Jellyfin or other media servers would automatically launch the installed third-party player (e.g., 4XVR Player) and play the video normally.Current behavior (V77–V79):Click video link → No redirection → Black screen for almost one minute.Open a third-party player first → Open Jellyfin for Android → Click video link → “Choose player” window appears → Cannot select any p
I have a Rift S which I used happy with an XPS17 9700 a couple of years back with no issues at all. After storing it in the box I got it out and plugged it in so said laptop again and the software did an immediate update. After going though the boundary and getting to a area with three apps that I could select I select the last on which was first steps. At that point I am standing in an area with three dots animation in front of me with no progress after about 30 minutes.After reinstalling everything from scratch I get the same issue. After installing the software on my sons i7-8700 with RTX5060 I see the same issue. The headset seems to work. The video is fine and the spatial detection seems to work. It knows when I step out of the play zone.As a further test we started up Subnautica VR (steam) which my son used to play on a much slower gaming laptop (Lenovo Y910 - i7 & nvidia 1070) just fine. On his more powerful new desktop it was
Hi everybody I am new and very late to the world of vr wondering if its possible to watch high resolution videos 4k 8k stored in a smartphone on a vr headset via usb cable what kind of headset can do that
I see a lot of instructions online about how to do the opposite (play pcvr on quest) but nothing on playing quest apps on PC VR. Is it even possible?
Hello all, I have a slight problem with the camera roll on the meta horizon mobile app, because although I have enabled all permissions and uninstalled and reinstalled the app, my camera roll still appears completely blank. There are clickable empty squares that you can click as of there was a picture there, however clicking send results in an error. Is there a solution to this?
hi how do i fix wrong email/or password even though i did it correct
V78.1031 build 5105226.11950.520 138MB not showing installed after updating, and then shows up multiple times as software update for quest3 and quest pro this keeps happening. attached is the screen presented in both quest 3 and quest pro. i'll fill out a "report a problem" on mobile app but: anyone else ? anything about this? thank you!
Upon trying to get support I have been almost entirely walled out. The meta website tells me I don’t have a device registered to my account (I have a quest 3). I tried visiting the support page on said quest 3 the same message appeared. how this happens is beyond me and a baffling failure on metas part. I entered the serial number and still nothing I guess my quest doesn’t exist. what started all this was I recently bought a quest 3 for the Batman game included and did not receive it if a real person could get in contact and help me sort this out it would be much appreciated. MetaStoreHelp ps the tag function is almost entirely broken this was like my 10th attempt and I somehow got lucky
Just picked up a Quest 3 after several years of not using my Rift CV1 and I now see that my old account was deleted.I would love to recover the games I purchased and own. Anyone from Meta able to help?
So my wallet got restricted and the email that comes with it to tell you is that all you have to do is go in the latest version of the app and go to your wallet and verify your identity but I cant find anything that has you verify your identity so now it's just locked how can you unlock it
Meta, is your team working on a fix for this substantial issue that practically all your users are having right now? It's been months, we are unable to play the games we paid money for.Stop telling us to restart our quest. Stop telling us to do factory resets. Something in a recent patch for he Quest 3 made many games unplayable, you should have tested an update before throwing it live.This is bad.
Trying to pair mum metaquest three s
It is interesting to demonstrate to developers that many people have been having problems with the MetaQuest 3 microphone. Both in multiplayer games where it is noticeable that some players have their mic too low or high, and in content creation where the game's sound becomes disproportionate to the microphone volume. This correction is very important considering that multiplayer games. Particularly about my problem, my microphone audio is low for all games and I've already looked through all the settings (games and quest3 itself).
HiyaSorry in advance :-(I'll try to keep it brief as poss.Had Facebook acc for YEARS (linked to old email address that I no longer have access to) - Don't really use Facebook.Bought Quest 2 few years back, set a/c up, that's not linked to my Facebook. At some point, I've done something on headset (i think) and possibly created a meta acc that is linked to the Facebook profile.Sold headset last year.I set up new Facebook acc about 6 months ago, so now trying to delete the old Facebook acc, but can't because of the Meta link. So in the Facebook page, gone to 'Settings & privacy' then 'Meta Accounts Center', then tried a few things, and I keep ending up at:"You need to create a password for Ms BlahhhhThis account uses login info from your Facebook account (Ms Blahhhh) to log in.You'll need a new password so you don't get locked out"then a CREATE PASSWORD button.... which when i click on it, I'm taken to:"Enter the confirmation code" Problem is, its emailing the code to
My quest 2 has been telling me that the wifi is saved but never connected and I have triedDisconnecting and reconnecting internet from the meta quest 2/router Factory resetForgetting networkRestarting meta quest 2/routerAlmost anything you can think of and now I can't even set the quest 2 up anymore because it needs that internet but it will only say saved and will not connect at all anything that I could try to fix this problem or could I use a file to fix I have no computer to use either
Hello,My Quest 3S headset fails to install the last two updates (v78.1028 and v78.1030). In both cases, it downloads the update, shows “Apply and restart”, reboots, but the version stays the same (v78.1027). I have tried:- Restarting the headset multiple times- Using different Wi-Fi networks- Freeing up storage spaceThe problem remains. It seems the update is stuck and does not apply correctly. Could you please provide me with instructions or the official firmware package to perform a manual reinstall via USB Update Mode?Thank you in advance.
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