VR Forums

So basically i got my new vr headset a couple days of go and one day i just put it on the charger and i wake up to find it blowing air and wont turn on i have tried to hold down the power button and volume button but still wont work i have literally tried every single way but it still wont work and idk if i should get it replaced please help me with this please and thank you

Hello. I am looking for information on configuring the Oculus Go goggles. A few years ago, all the articles were available, and now I can't find anything. I bought many applications for these goggles and I want to continue using them; why can't META allow me to keep using the goggles for which I paid??? I am not interested in other models. Please help me configure my Oculus Go goggles. I am looking for all the helpful information so that the goggles continue to work because I really like these games. Best regards.

When trying to play videos on my quest app from the media section, there are two things that happen that prevent me from playing them.1. The video will be in a force pause loop where everytime I would click play on the video the video would instantly pauses and If I do it again it would pause again and repeat 2. The video won't load what so ever, I have a good internet connect however the video will refuse to load and always either infinitely load or say no internet connection and this is the same way when I'm trying to download media video as well.

So my brother gave me his meta quest 2 headset yesterday and i tried pairing the headset to my phone but when i got to the choose what headset to pair.. it wouldn't let me scroll down to click on the headset i have. i uninstalled the app and cleared the cache but no luck. so i decided to try and do it by my computer and plugged in my usb C to a usb port on my computer and into the headset but no luck.i have no idea what to do since this is my first headset of any kind of VR and ive been desperately trying to get it paired so i can experience VR for the first time can anyone possibly offer some kind of assistance?

I recently bought a quest 3, used it once a few days ago for a few minutes to make sure everything works, but I tried to get on today, and neither of the controllers will turn on no matter what I do, has anyone else had this issue, or know how to fix it?

Dear Meta Support Team,I updated my Quest 3 headset directly from the device today, June 6th, 2025, to version v77. The update process completed without any error messages.However, despite successfully updating, I haven't observed any of the anticipated changes or new features associated with v77. Specifically, I was expecting to see the new browser/navigator interface and a refreshed overall user interface. My headset's environment and UI appear exactly as they did before the update.I've already tried various troubleshooting steps, including restarting the device multiple times, but nothing has resolved the issue. The headset shows that it is running software version v77, yet the expected functionalities and visual changes are entirely absent.Could you please assist me in understanding why these changes aren't present and what steps I might need to take to activate them? Or is this a known issue where the update indicates completion but hasn't fully applied the new features?Thank you

i just got the headset today its new i opened it set it up everything was alright i left it to charge got back to it and hour later and nothing no orange light or green light won't turn on even if i pressed the button for 3 minutes 30 minutes or 60 minutes tried the main button and the turning it on and off and its been in sitting with the charging cable for almost 8 hours nothing at all 

Why has Meta excluded Puerto Rico from Meta AI functionality? Puerto Rico is a US territory and there shouldn’t be any problems to make it functional here as part of the original United States rollout. It just shows that Meta doesn’t care about its users in Puerto Rico and it’s disappointing. I have a pair of Ray Ban Meta glasses and half of the features don’t work because Meta AI isn’t available here. Being available in the US, should’ve been enought to make it work here but I see it was too much. Meta, INCLUDE PUERTO RICO 🇵🇷 into Meta AI so we can fully use the glasses. 

Worked fine since buying Quest 3 a month ago, was working yesterday, today it wont work, tried reinstalling the app, nothing, tried beta branch, nothing. my AMD graphics driver is up to date, it was literally working yesterday with no changes whatsoever

Hello, can you help me? I bought a Meta 3s yesterday and my phone doesn't recognize them and can't register them. The network is the same and Bluetooth is on. After connecting to the network, the installation takes me to work.meta.com/device and there is only a back button. Thank you for your help.

So my son's 512 GB Oculus 3 is giving an error that says the cooling fan on your device is not functioning properly. Has anybody else had this issue? We have had the device not even a week. 

So im trying to connect to my pc with my quest 2 via airlink but it keeps giving an error saying 'please ensure there are no other headsets connected to the computer', after that the option to pair/connect gets grayed out and can no longer be pressed.However connection via cable works just fineI have everything update on both my pc and headset, i've tried disabling antivirus/firewall, i've tried clearing the cache, i've tried the repair mode for link and i've restarted everything multiple times. I've run out of ideas and need some help, any idea will do. My specs:i5-10600KF @ 4.10ghz16 gb ramconnected via ethernetNvidia rtx 2060 gpuI also have never had this issue before

I have a Quest 3 that I have been using for 3 months. I have done one update & now it is stating I have an update 1of8. So I do the button & it starts then get to about 3/4 of the way & stops & goes to the screen where it states sleep for 4 hrs or start down loading. I also have checked to see if I have any update & the system checks & states "you are up to date" ,But I keep getting the pop-up that states I have update to be installed. I have also done the Power & Volume button thing & it does not show any updates. I did a factory reset & it still states I have updates. This is becoming a real PITA. HELP please someone???? 

my controller won’t turn on even after changing the batteries 

Hey🙂If have some comments about user friendliness.If you go to games via the website form meta you will see download, price or redeemit may be that some games have to be paid per month it would be more user friendly if it says freeor something like that free with horizon + then you dont have to read all the text and you can just download faster.i hope i explained i well enough.❤️

Hey all,I don't know if I should be here for these questions otherwise let me know.I want to know if you have a Horizon + subscription can you exchange more than 2 games?because I have more than 2 but I hear that you can only have 2.At the horizon store under history and under subscriptions i dont see.

Hey there!Can i put my Meta Quest 3 headband in the washing machine? I saw on a youtube video that they wash it with a dish brush and dish soap. I want it as white as possible 😛Thank you.

Just got my Oculus Go in the mail. Held down the power button to sync and the light appeared for 1 second then shut off. It didn't pair. I plugged the Oculus in my computer to charge it and turned it on, no light showed. I put the Oculus on and saw a screen that said, "your device is corrupt it cannot be trusted and will not boot." I rebooted several times but only got this message. I did a factory reset but to no avail. Eventually, after the 4th or 5th reboot it stopped turning on. I tried to use the AC adapter after that but that didn't work (the battery was on 19%). The charging light doesn't come on. I tried holding the power button for various lengths of times, the longest being a minute and got nothing. I tried just clicking it and got nothing. What is wrong? I really hope I don't have to exchange the headset, I waited a week for it to arrive at my dorm and I just want to play. 

I’m a parent managing a child account. My child is the Oculus user. She wants to play Beat Saber so I purchased it from the store and gave her permission to use it, but in her headset it just says “Request sent.” I’m sure I must be missing a step, but I have no idea how to get her access to this game.  I hope someone can help! wd

Hi tnk you

Dear Instagram Support Team, I hope this message finds you well. I am writing to formally request a review and reinstatement of my Instagram account with the username @4evapaidm, which was recently banned. I was surprised to find that my account had been disabled, as I believe I have not violated any of Instagram’s Community Guidelines or Terms of Use. I have always strived to use the platform responsibly and respectfully. If there was any issue or misunderstanding, I would be grateful for the opportunity to understand what happened and correct any mistakes. Please let me know if any additional information is needed from my side to help with this review. I genuinely value the Instagram community and would deeply appreciate your assistance in restoring access to my account. Thank you for your time and consideration. I look forward to your response.

I have a new Quest 2.  I can go into work to use the internet connection there to update and download apps and music packs, but once I'm home, I only have DSL internet.  So is there a way to search for apps/games/etc to purchase that DON'T require internet use after downloading?  I have Beat Saber (which I LOVE) and Panic at the Disco pack.  I need MORE things! (BTW: 70 YO, so not so much interested in violence - more interested in hand eye coordination, movements, things of that nature).   If you have suggestions, I would welcome those!

🙏🏽  I need coaching in building Maharaja Libas Community on instagram with meta 

How do I access Apple TV on the Meta Quest.3S. I have a number of purchased movies and TV series on Apple TV that I would like to watch with my 3S.I don't want Apple TV+ just Apple TV and my purchases. If I use the browser it only seems to bring up Apple TV+, not my purchased movies.From what I can see it's only possible with an Apple TV (I have one) and linking it with various cables and a video capture device connected with cables to the 3S.  This seems an overly complex process.Surely there must be a wireless solution or the Apple TV app is made available.One of the main reasons for me purchasing the device has been to watch movies so I am currently very disappointed I am not able to view my Apple TV movies and TV show purchases.

Since this is not only related to Virtual Desktop, I have updated the thread title.  The download speed on the Quest Pro headset is broken on V76 and you cannot achieve more than about 200mbps despite having a strong 2400mbps Wi-Fi connection.  This was not a problem in V74.  I reported this using the in-headset bug report tool with each micro-release of V76 in PTC, yet Meta still chose to ship a broken update to the main branch anyway.My original post:Since installing PTC v76, I experience high network and decoding latency while running Virtual Desktop, especially at high bitrates (>200mbps).  This started immediately after installing PTC v76 and persists after reboot.  Another Quest Pro still on v74 on the same network connecting to the same PC with the same settings experiences no issues.  Additionally, the problem happens whether I use 5GHz or 6GHz Wi-Fi.  It seems something is causing the headset to bog down and not be able to process the stre