VR Forums

Hello im a Quest 2 user and when i was trying to get the latest version of the Quest 2 and when i did get it, it told me version 74.0 but the latest version is v83 and im far behind but when i checked for searching for updates it wont show me the updates it keeps saying searching for updates forever and when i exit and go back in to see if it found an upate the OculusOS just crashes on me. I it all started because i trie calling my friend on the horizon app in vr it told me i needed a software update but its searching forever never stops. do i have to factory reset or get a new Vr Headset because im losing hope ive not touched the vr for years If anyone Knows any Fixes Please let me know ASAP i jut wanted to play with my friend and call 

meta quest link on pc, keps saying update ready for download, but wont start. been happening for about a month now. but from my googling v83 is the latest.  

Recently I buyed the Vader Inmortal series, I playted the standalone version but I would like to played the PCVR on Meta Horizon Link. But I have this error:Any solutions to my problem?

So basically what happened is I tried to link my headset to my phone and it said I need to factory reset but I didn’t want to like lose my account so when I didn’t want to it just reset in my VR through I think through my phone and and I thought I was gonna be a simple problem because I thought I was gonna sign me back into my account and stuff, but I need my email and I’m not logged into my email since it needs a verification and I cannot do the verification unless on my mom’s because my mom has my computer and I tried doing it on my phone and I thought I solved it but it keeps logging in to my sister’s VR even though I have a 3S and she has the Meta quest two and I have no idea why he keeps logging and to her account even though I don’t really want to log out your account because I don’t wanna mess things up for her and when I tried to put in my username on the Meta Horizon app, it says I need a password and I tried every single password I could think of, but it still didn’t work and

I would like to find a VR app where I would stand on some big stage with a crowd and sing or practice a speech or something. A real stage recording would be really cool but I'm happy to hear all suggestions(I have seen a real stage recording on VR before but I don't know if it's publicly available)

Ever since I got v85 I've been having the black flashing screen. It's gotten to the point where I can't play any games because I keep having to restart my headset and I lose all progess. Is there a fix coming? Has there even been an acknowledgement of the issue from META??? Update: I followed the advice of someone on a different thread and took out the bobovr cable when it happened and it stopped immediately. It now hasn’t happened since. Whether that was the fix or they’ve patched something on their end, I don’t know. 

Hey, so, I'm under 18 and I can't set up parental supervision due to my account not being eligible or a technical error, I've tried so many ways to get it to work but it keep giving me the same error no matter what my parents try, they can't supervise. Are there any fixes? 

I recently bought my Meta Quest 3s. I had the Meta Quest 2 a few years ago and didn't have this problem. The problem is the installation of the Meta Horizon software to connect to the PC. When I run the setup, it installs normally, but after the installation and execution of the program, it performs a program integrity check. Then a "VR downloads" window starts opening (asking to select the default installation location for purchases). However, it closes immediately afterward and keeps opening and closing constantly. Then the integrity check finishes, and it gives an error message: "service link inaccessible". However, the "VR downloads" window continues to open and close on its own. Even after restarting the PC, the first thing the PC does, even before running the "Meta Horizon" app, is open the "VR downloads" window. The only way to stop this window from opening is by uninstalling Meta Horizon. I've tried everything: repairing the program, installing it on another

I redeemed a $50 Meta Quest gift card and the Quest Cash successfully shows in the wallet. However, I cannot make ANY purchases with it. Every time I try to buy a game or app, I get an error saying "feature unavailable, please try again later" or "not available right now."This happens on:The Meta Horizon mobile appThe Meta Quest websiteDirectly on the headset itselfWhat I've already tried:Restarting the app and headset multiple timesWaiting several hours (it's been over [X hours - fill in how long it's been])Attempting to purchase different games/appsChecking that the account region is correctThe automated support system only provides hardware troubleshooting and couldn't help with this payment/account issue.The $50 Quest Cash is sitting in the wallet but completely unusable. This is for my son's account and we just want to be able to use the gift card that was purchased. The app would also not let me add a credit card.Can someone from Meta support please look into this account restric

This may be a stupid question, but how do I post a game review?  I'd like to review some of the games I've purchased, but I don't see how to do that.  In fact, I don't even see reviews at all on the Oculus store page.

I wanted to claim the batman game and have been trying to register my device using the bundle sn from my box on the support site but all ive been getting is a message saying "device not available for support" for weeks. Pls help. 

I dropped my meta quest 3 and I couldn’t turn on cause when I did after 10 seconds it just shut down and I took it to a repair shop and they said they couldn’t fix it now I can’t turn in on and when I charge it it justs shoots air in and out every second if you need what’s the problem with the hardware is please tell me maybe I can fix it

Hi,I'm trying to set up my Meta Quest but I only have the Left Controller. The mobile app won't let me skip the 'Pair Right Controller' screen, and I'm stuck in a loop. I want to use the headset with Hand Tracking or just the left controller.Is there any way for support to manually bypass the NUX/Setup for my device

Was on the headset yesterday and it randomly just got stuck on the see though mode. Turned it off left it for today and it still doesn’t work.  It’s stuck on the same issue stuck on see through mode. I can only see my room and can only put up/down the volume and turn it on and off.Can’t use the controllers, made sure it has battery it says it’s connected on the app.I’m in a well lit room.Cleaned the headset even though it’s literally brand new.Tried hard booting it of course. Still nothing. Would rather not have to factory reset or send it back /: Any help is appreciated, thanks(Also tried getting ahold of someone human on customer support but they couldn’t find my headsets sn. Which doesn’t make sense since I bought it on amazon by meta) 

I am having a major issue where none of the apps or updates on my Quest 3S are installing. Every download just says Queued or Installing indefinitely and never completes. This is happening for both new app downloads and updates for apps I already have. Device: Meta Quest 3SSoftware Version: 83v Troubleshooting I’ve already tried: Restarting the headset multiple times.Turning Wi-Fi off and back on.Canceling and restarting the downloads.Checking for enough storage space Is there a known fix that doesn't require a factory reset?Thanks for the help!

It’s so fun to use meta quest 3 but I’m so disappointed there no text to text for deaf people to communicate or if hearing people try talk us and we can’t hear them what they saying , I would like use text to text typing in near future thank you 🙂

i have the Quest 3 VR and i'm using it with the BoboVR headset adapter. i've been using it for about 2 months now and everything worked GREAT! couldn't have  been happier. but for the past 2 weeks, when i'm using it will (at random times after i start using it) the display will start blinking on and off at a rate that is a bit faster than once per second. it would continue until i rebooted the session. yesterday, i found out that if i unplugged the battery cable from the goggles the blinking would stop, and i could plug the battery cable back in and be fine after that. has anyone had this experience with the BoBoVr headset?thanks for your help in advance, Russ from Florida, USA

Hi,I'm trying to set up my Meta Quest but I only have the Left Controller. The mobile app won't let me skip the 'Pair Right Controller' screen, and I'm stuck in a loop. I want to use the headset with Hand Tracking or just the left controller.Is there any way for support to manually bypass the NUX/Setup for my device

Hi I am trying to link my quest to my discord account to play golf+ I have played before but now it shows no devices connected   please help 

Hello Meta Support Team,I am experiencing performance and graphics issues when connecting my Meta Quest headset to D5 Render in VR mode. The visual quality is very poor (low resolution and blurry graphics), and the motion inside the VR environment is very slow and laggy, making it difficult to move or navigate the scene smoothly.My PC runs D5 Render normally outside VR, but the problem only happens when I connect the headset and enter VR mode.Could you please advise on recommended headset settings, software updates, or PC/Quest configuration to improve performance and graphics quality in this setup?Thank you for your support.

STAVO PROVANDO A SCARICARE DEI GIOCHI MA DA 1 SETIMANA MI DA ERRORE 12 HO PROVATO A RIAVVIARE E SCOLLEGARE INTERNET MA NIENTE.. PER FAVORE AIUTATEMI 

I bought a Quest 3, and It should come with Batman: Arkham Shadow, but its not in my library, and/or I don't know how to add it too my library. Please Help.

Hello, I thought this would have been fixed by now but since one of the latest updates, our Unity builds are crashing on startup (builds that did not have this issue last week).It's a desktop/VR app and the desktop part starts up no issues ; but, as soon as we start the app with HMD mounted, it crashes whenever VR is "started" (the loading screen has no problem but it crashes once VR components are enabled).Builds use Unity 2019.4.41f2Software uses legacy VR plugins with VRTK store assetCrash logs and dumps for unity editor are both mentioning "libovravatar" which is why I'm suspecting metaCrash dmp has this in it :FILE_IN_CAB: crash.dmpCONTEXT: (.ecxr) rax=0000018a525d8dbc rbx=0000018a525d8dbc rcx=0000018a525d8dbc [...]libovravatar!ovrAvatarSpecification_GetAvatarSpecificationUri+0x73b63: 00007ffc`dac6ea33 4c03e0 add r12,rax Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ffd76700a15 (VCRUNTIME140!memcpy_avx_ermsb_amd+0x00000000000000d5) ExceptionCode: c0000

I’m experiencing a persistent issue purchasing an app from the Meta Horizon Store that appears to be account-related rather than a hardware or payment problem.I am using a Meta Quest 3 (refurbished, purchased via Amazon), but I do not believe the headset itself is the issue. The error occurs when attempting to purchase apps, more specifically, Pinball FX VR, where it gives me an error that "Feature Unavailable" to me .  FYI, I am new to the Meta Quest VR thing and this is the only app I have tried to purchase at this time.I have valid payment methods on file (PayPal and debit card), both of which are set up correctly and functional. I’ve also tried multiple networks, browsers, and payment methods per support guidance, with no change.Over the past 6–7 days, I’ve contacted Meta Support roughly 15–16 times and have only received automated responses repeating the same troubleshooting steps. None have resolved the issue.At this point, this appears to be a backend or account entitlement

Every time I open the meta horizon app and log into me account, I see the same message. “RelayNetwork: No data returned for operation ‘OCProfileNavigationButtonQuery ‘, got error(s): (No errors)see the error ‘source’ property for more information.” This is incredibly frustrating as I cannot pair the app to my quest 2 which I recently had to factory reset due to issues with downloading and internet connection.