VR Forums

 I had everything dialed in perfectly—resolution scaling up to 1.5, 80Hz, everything running buttery smooth—and then a new update hits and Meta claims my hardware isn't compatible. It's total crap.RX 9060 XT 16GB32GB DDR5 6000MT/sIntel i5-13600K (13th Gen), M.2 SSDAsus Z790-P

My 13 year old is very interested in getting a soundboard to use while playing games like Among Us and Gorilla Tag. Is this bannable? If not, can anyone offer insight on where to start? Does he need to play on PC for that or with a Steam account? Typically my kids only play on the headset. I’m not very tech saavy but I am willing to help my kid learn. Thanks for any advice. 

The Public Test Channel (PTC) for Horizon OS v2.5 has started to roll out. Release Notes:  https://www.meta.com/help/quest/172903867975450/  If you're seeing an issue or bug after updating: 1) For issues: Go to our Quest Forums and search for any existing thread on the issue, if you don't find one, make a new thread. Please add the tag "PTC v2.5" to the thread and in the title. This way everyone can look for PTC issues.2) For bugs: If you come across a bug, please post each one you spot in its own thread, to keep track of individual issues separately. Please make sure to also send in bug reports along with posting on the forums if you notice anything going wrong.Share your impressions in the comments below and let us know if you see any issues.We know it's tough when you run into a problem on a PTC build and want to thank you all again for testing out PTC and sharing your feedback! This feedback is extremely helpful to our engineering teams. We appreciate your interest and pe

Hola. Acepté un enlace de referido antes de activar mis Meta Quest 3S. El enlace lo acepté aproximadamente dos meses antes de activar el visor. Activé mis Quest por primera vez el 18 de julio, pero no he recibido los $30 de crédito. ¿Podrían revisar mi cuenta y decirme por qué no apareció el crédito? Muchas gracias.

Hi, I need help with my Meta Quest 3S. After a software update, the headset powers on and shows the Meta logo, but then the display goes completely black. The white power light stays on, and my controllers keep beeping. I’ve already tried Factory Reset, Boot Device, multiple restarts, and the USB Update Menu, but nothing has fixed the issue. The headset still won’t boot into VR. Can you please help me determine if this is a software issue or if my headset needs to be replaced?

TL;DR — After my Quest 3 restarts itself on a schedule, it comes back with the display powered on but nothing rendered. Put it on and you see a black screen; you have to press the power button off and on to get an image. Because nothing renders, nothing ever requests sleep, and it burns around 950 mA until the battery is dead. Three occurrences, including one after a factory reset. Has anyone else hit this, and is there any way to stop the scheduled reboot job?DEVICEQuest 3, build UP1A.231005.007.A1, Android 14. Battery is essentially new: 31 charge cycles, 4892 mAh full-charge capacity, health reported GOOD.WHAT HAPPENEDHeadset untouched in a bag at 96%. Wi-Fi off, auto-wake off, auto-update off, sleep timeout 15 seconds.13:36:39 — com.oculus.horizon/com.oculus.auth.control.RebootJobService runs for 10 seconds, then com.oculus.nux.ota calls PowerManagerService.reboot() with reason "nux"13:36:53 — reboots13:37:00 — proximity correctly reports PROX_OFF, so the system knows it is not bei

I made an account, and i get this notification that i need details to verify my account or else my account will be suspended by aug 7th. I tap it, it asks me "Is a child between 12 and 10 using this account?" i tap "No" and nothing happens. Like literally nothing happens. but if i tap yes it brings to this page and everything to verify and stuff. It's making me really stressed because The "No" Button doesn't work!

So I recently purchased a quest three off marketplace it turns out it had a bad battery it would not charge. I was getting extremely hot. I installed a new battery and everything seems to work except if I am playing a game and I am plugged in with the USB-C to a 18 W adapter I cannot charge while using it’s charging at a slow rate I went out and purchased a 30 W adapter and a new USB-C 10 foot cable that’s rated for 60 W and if I plug into my headset, it will not charge but if I plug in my auxiliary battery, then I can get a connection but it’s on slow rate and I can plug my power into my auxiliary battery, which will fully charge the headset and battery but all at a slow rate and I cannot use the headset at the same time it’s charging it won’t keep up

Developer mode is definitely on, but when trying to connect my Meta Quest 2 to my computer, the "allow USB debugging" confirmation does not appear. The only confirmation that appears is "allow access to data", but both need to be enabled for my applications. My computer has ADB drivers installed and has been restarted. My Meta Quest 2 has been restarted along with Developer Mode being turned off and back on. For some reason, it's still not working. I haven't found much information about this online, and support is not really responding to me. Anyone know what's going on?

I am experiencing a casting issue with my Meta Quest 3 and would appreciate your assistance. I am located in the United Arab Emirates (UAE). My Meta Quest 3 is updated to the latest software and works normally in all other aspects. However, I am unable to cast the headset's display to either the Meta Horizon app or the Meta casting website. Here are the details: •⁠ ⁠Device: Meta Quest 3 •⁠ Software: Latest version •⁠ ⁠Location: United Arab Emirates (UAE) •⁠ ⁠The Meta Horizon app detects the headset successfully. •⁠ ⁠When I tap Cast, the app displays "Headset found"  followed by "Connecting may take up to 30 seconds." •⁠ ⁠The casting icon inside the headset turns red for a few seconds, indicating that casting has started. •⁠ ⁠After a few seconds, the casting session ends automatically, and no video appears on my iPhone or iPad. •⁠ ⁠I have tested casting on both an iPhone and an iPad using the Meta Horizon app, and the same issue occurs on both devices. •⁠ ⁠I have also tried ca

Meta Horizon closes and reopens when taking off headset briefly or going into IdleUsing Rift S

I noticed yesterday when using my Quest 3s via link cable model yesterday when playing VRChat that if I went AFK for more than 3 minutes and put the headset back on it would say my PC was disconnected when it wasn't... Meaning I would have to restart the headset and reenter link mode each time and was wondering if that is just a bug or I need to change a setting because never had this issue on my quest 2.

My husband was the one who set up our sons account on meta.  Unfortunately, he created the account under my Facebook account as an adult and not as a child.  I can't figure out how to transfer the account to my son, while creating my own account to supervise because it's all under my single Facebook log in information. When I try to create my own meta-account, I use my Facebook log in and it just takes me to his user account.  The only way I can figure out how to solve this is completely deleting all meta-accounts and starting over, but of course that will delete all of my son's game progress.  Is there any way I can fix this without that happening? Thank you. 

Alright, this is a lengthy one, so bare with me.I've had my Quest 3 since September/October-ish of 2025 and have been using it with my PC via a link cable, and it was fantastic, I've been fascinated with VR since 2018 and after finally getting my first headset it had me hooked. However.Several months ago now, I believe it was after an update in April or May? I started having issues, nothing crazy at first, a disconnect here and there but for the last 2 months it's been hard, never recovering image freezes. I thought it may be the headset or the USB port so I got it replaced since it was under warranty, didn't fix the problem. Tried replacing the cable, still freezes. Tried connecting to my PC via airlink, freezes. I've ran DDU's to re-install different drivers from before the issue, updated CPU chipsets, reinstalled the metalink app, underclocked my GPU, ran the Oculus diagnostic tool, temps are fine, even asked ChatGPT for help but to no avail.I've gone as far as factory resetting my

Hi,I'm having issues with my son's VR, I've set time limits and the initial time set (1 hour a day) works fine, he gets the notification and then it shuts down as expected after 1 hour. He has just requested to have extra time so he was allowed another 30 mins. I set it to 1 hour 30 and within 1 minute it says his time is up and I check the app and it says the usage was 1 hour 30 mins. This is not the case, tried again with 2 hours and it said times up after less than a minute again. What do I do? Surely it's better to develop a system that bonuses can be added? Playstation allows this much easier, Xbox too but as always Meta do things the hard way...Also, why can't 2 parents be allowed to manage it? I travel with work so when my son is with his mum for her half of the week I get constant calls and messages asking to approve something, allow another thing and often I can't do it for hours or days. It's crazy that only one parent can allow things. I can't even give her access to log in

Why is there no access to meta city even though it clearly exists, is it another silly up date?  

My quest 3 headset has just gone black and there is hissing noise but no lights or picture what is happening?

I am trying to connect my oculus quest (an old quest).I pass all the pages (appairing, connection to wifi, payment, language) but when  I arrived to the security page it is blocked. I can not accept the security rules or validate the page. the setting is not finish and I can not use my quest. I reset the quest several times but notghing happend. What should I do ? 

I purchased a gorilla tag shiny rocks gift card for the Meta quest and I’ve redeemed it in the app, but there are two accounts in my app mine and the one I monitor of my son who has age restrictions. It was his gift card but now it’s loaded into my account. I’ve tried using the chat function to fix the issue but it never connects me with a live agent. It’s maddening. How can I get in touch with someone about this? The help page is also telling me it won’t load bc of technical issues

Why the Quest 4S needs to be a re-badged Q3 with Q4 guts and zero fan to dominate at $350. With the Quest 3S taking the low end by cutting corners on optics using Fresnel lenses and Q2 shells, Meta’s long-term play for the Quest 4S should be a total mass-market retention monster. They don't need to reinvent the wheel here, just recycle the Quest 3 chassis and pancake lenses 100% because those optics are already crisp, sweet-spot headaches are gone, and yield rates are high so BOM costs are cheap now. Inside, slap in the next-gen Quest 4 chip but ditch the mechanical fan entirely for a passive vapor chamber setup since most people play in air-conditioned rooms anyway, which saves weight, kills noise, cuts battery drain, and stops front-heavy neck strain after long sessions. Storage needs to start at 256GB minimum with a 512GB option because massive games like Batman and Asgard's Wrath make 128GB unplayable without constantly deleting stuff. For controllers, keep IR tracking simple but e

Headset is unable to connect to both my 5ghz and 2.4ghz wpa2 wifi networks since it got updated to the latest 2.6 PTC. It doesn't accept the wifi passwords anymore. Disabling the encryption (running my wifi as an open hotspot) makes it connect successfully but that's not a realistic long term solution.I always expected that eventually something will go wrong with PTC builds but a broken wifi is the worst thing that could have happened. If any of you guys are on 2.6 please share your working wifi connection details. Thanks!

So recently I've seen that in the Camera, there's now an option to go live on YouTube and see your chat while you stream. I've tried to use this feature, but every time I do it always says "something went wrong". (for the record I use OBS studio and stream the oculus.com/casting window. WHAT I'VE TRIED: - Going live on OBS then casting- Starting a scheduled live If someone could please tell me what I'm doing wrong I would appreciate any help.

I recently found a used Oculus Rift CV1 at a thrift shop, and it was confirmed to be working according to the sticker. Though when trying to go through the Meta Link setup process for it on my Acer Nitro V laptop, the headset and the sensors do register on the app, and the audio on the headset works, but the display itself is just blank.When searching around, this apparently seems to be a common issue when using this headset. But also, when asking about this on the Oculus subreddit, someone mentioned to me that it's apparently not possible to get wired VR headsets to work on a laptop without a mux switch to change the HDMI output, which the Nitro V doesn't have as far as I know.I wanted to know if this was actually true. I don't actually have any experience with using VR headsets so I didn't know that getting them to work on laptops would be kind of finicky like this. It wouldn't be a huge loss either way since I only paid about $30 for the complete headset, but I just wanted to know i

Hello,I’m having a serious issue with my Meta Quest 2.Yesterday, everything worked normally. However, today when I turned on my Quest 2, it could not connect to any Wi-Fi network.I have tried:My home Wi-FiMy iPhone hotspotForgetting and reconnecting to the networkRestarting the headsetForce restarting the headsetPerforming a factory resetNothing fixed the problem.Every time I enter the correct password, the headset briefly shows “Authenticating…”, then immediately says “Saved / Check your password”, even though the password is correct. My phone can connect to the same Wi-Fi and hotspot without any problems.Because I performed a factory reset, I am now stuck on the setup screen and cannot complete the initial setup since the headset cannot connect to any Wi-Fi network.Could you please help me resolve this issue? Is this a hardware problem, or is there another recovery method I can try?Thank you.

How do I find my store pin?