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I haven't played with my meta quest 2 in months when I turned it on the left controller wasn't working so I changed the batteries and the controller still won't work so I tried alot of other methods which was holding the menu and y button to factory reset and then it didn't work so I tried to unpair and it pair it again and it still doesn't work any suggestions 

Ok so wli just redeems a 25$ for card and only have 2 days to fix this but whenever I try to buy a game it says "We noticed something unusual and, for your security, this request couldn't be completed. Please file an appeal to get your case reviewed" this has happend to other people but still I have no clue how to fix it

Update March 27th: The build 260 is available.https://apps.apple.com/us/app/meta-quest/id1366478176-----------Update March 25th: Meta Store support told me that the latest mobile app Version 259 was released with a fix to resolve the issues described in this thread. So, the resolution was given officially. Thank you Meta for the fix, and thanks everyone in this thread as your voices indicated how this issue was significant. 😄----------During setup of Oculus Go by Meta Quest for iOS Version 257.0.0.9.106, I could not play "Health and safety" video, although I pressed "Watch Video" button. As a result, I cannot complete setup my Oculus Go. How do I proceed with the next steps? I also tried the setup by Meta Quest for Android, but the symptom is all the same.  Version 258.0.0.9.109 released on Marth 13th also show the same symptoms. Still the setup fails and the headset becomes useless. I can click "Continue" button. But all the three links are inactive.  &n

I just began the process for my 4th RMA in under a year for the Quest 3s. I am trying to find some sort of explanation as to why this keeps happening.  the experience is the same:Either mid-game, or upon start up, the headset will display “Finding Position in Room” and stop working. Without tracking, the error won’t go away and menus cannot be accessed. Once this error occurs, there is no coming back. I can boot in to the menu to factory reset, but  when the reset is complete the OS does not begin setup, likely due to a failed check for the motion sensor (my guess).I have a Quest 2 that is still going strong. Used in the same environment, and with the same chargers. I have stopped playing for extended periods and playing while charging. I have tried to be extra careful with impacts or handling the system roughly. The previous two devices lasted only a month each, and that was after I already changed my habits because this was getting a bit ridiculous. Did something

I have had this vr for a year now and it has had not to many bugs but I have been charging my headset last night but it has had no sign of it charging I have been using the original charger I have changed the wall outlets and it has still not charged. My headset also will not turn on I have held the power button for 2 minutes and no sign of it turning on I have held the power and volume button to try forcing a restart but that menu wouldn't show up. I'm still trying to figure out why but I have not figured out why. 

I have tried to find a way to get support through the official means but the links just send me around in circles. Useless for such a big company such as Meta. The issue I have is that my son is clueless about his email addresses and don't know how to use his Meta Quest 2 after a long break from using it. I have tried to enter the serial code but it says the product does not exist? Despite reading it clearly AND using the QR code to ensure it is right Meta won't recognize it. I want to get access to his account again but I don't know what email he used, but I can see what sort of [at]name he apparently has associated with the device. And for anyone reading this: he has some somewhere learning difficulities. I thought he could manage his email address but I was wrong. Hoping to sort this out for him.

Hi all, I'm trying to capture the Quest's built‑in **microphones as separate raw channels** (not the single processed/beamformed stream apps normally receive) for [**custom beamforming / direction‑of‑arrival / spatial‑audio capture research — adjust to your use case**]. I've done a fair amount of digging and want to confirm whether this is possible through any supported path before I go further. **TL;DR question:** Is there any supported way — a permission, entitlement, system/privileged API, or enterprise/MDM config — for an app to capture the built‑in mic array as **≥3 independent channels** on Quest 3 / Quest 3S? And is a multichannel/raw‑mic‑array capture API on the Horizon OS roadmap? **What I've verified (Quest 3, Horizon OS on Android 14 / API 34, Snapdragon XR2 Gen 2 / SXR2230P):** - **AudioRecord** with `AudioFormat.Builder().setChannelIndexMask(...)`: `0x3` (2ch) initializes, but `0x7` (3ch) and higher **fail to initialize**. `AudioDeviceInfo` for `TYPE_BU

I updated the firmware through the site, because it could not be done through wifi (there was a signature that the connection is limited). The update was successful, as was the connection to the phone and the setup of the headset through Meta Horizon. Everything was going well, I confirmed the safety rules and I was taken to a blank screen with three flickering dots... This screen has been in an infinite loop, nothing loading or working. I could only center it or return to the screen with a safety confirmation. I've tried a few times to factory reset the device, install the update again, and things like that, nothing works. 

Hi all, I'm trying to capture the Quest's built‑in **microphones as separate raw channels** (not the single processed/beamformed stream apps normally receive) for [**custom beamforming / direction‑of‑arrival / spatial‑audio capture research — adjust to your use case**]. I've done a fair amount of digging and want to confirm whether this is possible through any supported path before I go further. **TL;DR question:** Is there any supported way — a permission, entitlement, system/privileged API, or enterprise/MDM config — for an app to capture the built‑in mic array as **≥3 independent channels** on Quest 3 / Quest 3S? And is a multichannel/raw‑mic‑array capture API on the Horizon OS roadmap? **What I've verified (Quest 3, Horizon OS on Android 14 / API 34, Snapdragon XR2 Gen 2 / SXR2230P):** - **AudioRecord** with `AudioFormat.Builder().setChannelIndexMask(...)`: `0x3` (2ch) initializes, but `0x7` (3ch) and higher **fail to initialize**. `AudioDeviceInfo` for `TYPE_BU

Do you guys have the same annoying problem that the menu sound stays on even if you open an app or are it passthrough. Can we get Meta to fix this or let us turn of that stupid sound all the way. That would be so helpful!

Well, I just restarted the device and suddenly it appeared disabled for me, And now I can't use it anymore, which made me really sad since I consumed a lot of content from it.What would be the solution? Factory restoration would solve it?Or could only the store where I bought it contact Meta? The device is official, but it was purchased from a store closer to my house.Any suggestions or ideas will be greatly appreciated.

Don't find a solution 

So I have this Meta Quest 3s which is stuck on the recovery screen. Every time any option is selected it just flashes the meta logo and goes back in. I can't put it to sleep, power it off, or hard restart it. It just flashes and back to the screen. For extra information even while plugged in and in the recovery mode, it doesnt display a light indicating the battery. Trying the software repair tool on the browser displayed the quest as "Android". I don't know if that means my cord is wrong or it can't detect it. Specifically USB-C to USB-C works but USB-A to USB-C doesn't. I wanna try the Meta Quest Developer Hub or somethin to try and fix it, anyone have anything to try?

my left controller flashes slowly 5x after inserting new battery. will not connect.any help is appreciated

you see that color grade or something man i formatted but nothing changes how can i solve it?btw it looks way way worse on my real vision...thanks...video:https://files.fm/f/zbes74yfzai cant add video here i use temporary for this.

I'm wondering if this is a visual bug or an actual issue because it happens instantlySometimes this doesnt happen so im just confused on what is causing thisI'll unplug it after it says 100% and instantly plug it back in to test it and its just straight to the 20's

I’ve troubleshot every single way it recommends, made sure I’m logged in, all permissions accepted, etc. I STILL CANNOT & NEVER HAVE BEEN ABLE TO LAUNCH INTO WORLDS? Can anyone help me figure out why? I’ve only had my MQ for a few months. Bought it brand new & paid for a year of Horizon+ ..I’ve never been able to get into Worlds & this was the whole reason I even wanted this VR specifically..

A few days sgo i got a Gmail from meta and it said "You have to verify your age or Your account Will be suspended and You Will lose access to all your Games" and i said "well no problem i Will verify My age because i'm more than 13" Guess what? YES THE LINK THEY SEND ME DON'T WORK AND I HAVE BEEN LOOKING TO CONTACT THE CLIENT SUPPORT WICH YOU CONTACT IF IS NOT A "DEVICE ERROR" LIKE NO, IM GONNA LOSE MY ACCOUNT BECAUSE OF THEM. Please someone help MEE i don't want to loose the access to My Games😢

Link App AUTOSTART disable  !Meta has been denying this option for years! This is outrageous. Reddit is full of this. We want to be able to control which window opens at Windows startup! This will be the reason for our last Quest VR headset. As soon as the next generation comes, we will look for alternatives. Simply an option to "start minimized" or disable autostart.. in settings. No regedit, no secret autostart commands.

The day the last skins left , the sun/mergirl the reward page has been just a black tab. Clearing cache, uninstall  did nothing. Made some custom shirts back in February when I got the headset  now it looks 6 days until next shirts until it gets back to 6 and goes again. Other accounts on headset can still make shirts, but none have reward access.

I have been in the Quest ecosystem since the release of the Quest 1 in 2019.  I felt so much joy at the creations made for the community then on hardware that was no better than a phone, it really blew me away what developers were able to do with the technology.  I upgraded my headset to a Quest 2 and then later a Quest 3 because I truly believed in the technology and more importantly, the software that was being created for it.  Games like Beat-Saber, EchoVR, and Population One.  Especially EchoVR,  I realize that EchoVr and its discontinuation have likely been talked about to death but I recently booted up my headset again and have realized it is missing something.  EchoVR used to be such a fun space to be with other people and feel connected to the others there.  I made many connections in EchoVR that even transcended into other games.  I even purchased some games just to play with my friends from EchoVR. I just needed to express somewher

I’ve had my quest 3 for a little over a year now. A few months ago the right controller stopped working. After following through all the troubleshooting steps and speaking with support, the replaced both controllers under warranty. Now it’s only been a couple months and I’m having the same issue again with the new controllers. Support says they will only replace them once, so now my only solution is to buy new or refurbished controllers. Is there any fix other than buying new controllers? I can’t really justify spending $100s every few months if this is an ongoing issue. 

Whenever playing a vr game I get a ghost menu and i have to double click my menu button please help me fix this

у меня 11 Windows, раньше приложение хорошо работало и всё было норм, сейчас при заходе в него попросило скачать драйвера, когда нажимал установить просто закрывалось приложение и дальше ничего не происходило, я решил переустановить приложение но тут меня встречает эта ошибка:последняя надежда была на ИИ, ничего не помогло, вот что он посоветовал: 

Hello. A factory reset completely bricked my Meta Quest 3S. The screen is now stuck on a solid gray color. The Meta Horizon app unpaired from my device, and it is impossible to re-pair it. Regular support denied my replacement because the system says it is out of warranty. Additionally, I am physically unable to mail back or return this broken unit. Can a human moderator please help review my case for a courtesy solution? Thank you. @MetaQuestSupport