VR Forums

Hi,To connect my quest 3 in PCVR, I installed Meta Horizon Link on PC, using an admin account.When I use that admin account, all seems quite ok.Now, I'd like to switch back to my standard Windows account (non-admin), and use it, but I have some failures...1. The link is established, I see the app in the quest.2. I click on Desktop, I see my computer3. BUT I cannot click on any icon: it does not seem to be a problem with the button/click not recognized: I can't even see the roll-over effects when the cursor gets above icons...I need to use my PC mouse to open the apps.And when I do so, quite all apps seems to hang.Using the admin rpovilege account, eveything is ok:1. link ok2. roll-over effect and clicks on icons using quest pads3. Applications run...Any idea if there is a way to make the quest 3 to run with non-admin account ? I'd like to avoid to log on my admin account each time I want to use the Quest... (and no, I don't want to give admin  privileges to the account I use daily

When I start the oculus quest 2 the volume button keep going up and down non stop it doesn’t stop please help me to fix this issue 

I've been looking everywhere on the internet, tried every solution found on reddit and whatsoever, even tried to use software to bypass meta software...Looks like Facebook killed the Oculus Rift S.I cannot contact support because my serial is not recognized, it's ridiculous. I was so disappointed and sad when I saw Facebook taking over Oculus, and I was right, it's become awful, and now after the last update, the Rift S worked only once and now never anymore. Sensor, remotes and everything works, except that the screen stays black. Nothing changed and now i have a nice piece of technology that does not workThis is extremely disrespectful, pushing people to buy new products by killing the old ones. It is unfair, as I paid money for a device that was working, and i really WISH that Facebook wouldn't have forced us to use their ridiculous software.Who's going to refund me for a 5 years old device that was working perfectly, always taken care of and put back in its box at every use, lookin

Hi all, We have several Unity projects (built with the legacy OVR hand skeleton) that broke after the Hand Tracking 2.3 OS update. Hand tracking is no longer functioning on affected headsets. Our setup:- Unity with Meta XR SDK (legacy OVRHand / OVRSkeleton components)- Multiple projects and experiments affected- Some headsets have already updated, others we are keeping frozen From my research it looks like the legacy OVR hand skeleton was deprecated as of SDK v78 and the fix is migrating to the OpenXR hand skeleton, but I wanted to confirm this is the right path before we commit to migrating several projects. A few questions:1. Is the OVR → OpenXR skeleton migration the correct fix for breakage caused by the 2.3 update?2. Is there a minimal-change workaround for projects that can't be fully migrated right now?3. Are there any known issues or threads about this specific breakage we should be aware of? Any help appreciated. Thanks!

Hi everyone,After updating to Quest3 v2.4.1034, I noticed that the system background ambient sound is still present in the home environment. Personally, I find this sound unnecessary and sometimes distracting, especially when I am watching videos, using the browser, connecting to PCVR, or simply staying in the home menu.I think Meta should either remove this background sound effect, or at least provide a simple option to turn it off.A good solution would be:Settings > Audio > Background / Ambient Sound > On / OffThis would allow users who enjoy the atmosphere to keep it enabled, while users who prefer a quiet environment could disable it completely.For VR devices, comfort and immersion are very personal. Some users like ambient effects, but others may find them annoying, tiring, or distracting. Giving users control over this setting would make the Quest experience better for everyone.Please consider adding an option to disable system background ambient sounds in a future Quest

Hi iv been unable to play my fav game for 2 weeks every time i hit the browser it works ok but when i close it  to return to game it leaves a bot and white bar and an unable to play the game have to restart the quest 2 to clear it it only started happening after it updated 2 weeks ago iv even factory reset quest and reinstalled program on phone but always the same it had me to the point of throwing it in the bin anyone got an idea how to fix it plzzzz 

I was able to have a private chat or a group chat with no issues. Now when I try a private or group chat my hand controllers go into ghost mode so I can't use my hands at all. I also noticed that there is a constant white line below each screen, the line has a dot on the left. If I click the dot, Meta comes up with my friends list. There is no "X" to hit to close this line.

So this has happening me an hour ago so I was playing vr then I got curious of using voice commands so I decided turn it on then it bring up a prompt how to use it and it disable my controllers I had thought maybe they died so I change batteries and then disconnect my controllers from my headset and that did not work then I did a hard reset that did not work I’m got tired of doing so I’m writing this to see if anyone can help me with this 

I have access to my Meta account on Quest 3, but I cannot log in on my phone or PC because SMS verification codes are not arriving.I have tried multiple phone numbers and even a new Meta account, but no SMS messages are delivered.The issue has persisted for more than a week.Please help me recover access or reset the SMS-based verification method.

For about a week now, my friend and i have not been able to call or message each other. Whether it is a group call or just the two of us, when we press join call, it says "There was an error joining the call".  We have tried:in following each other and refollowingrestarting headsetdeleting and redownloading meta horizon apphard rebooting headsethaving other users call us individually (we are able to call other people just fine)calling on the horizon app

Title.I think the developers behind the Meta Quest 3 and 2 vr headsets used to be a independent company many years ago called Oculus, but then got bought by Meta / Facebook.I have this feeling that Meta / Facebook, who are the creators of Instagram, Facebook, etc, are preventing the Meta Quest virtual reality headsets (VR Headsets) from being developed fully at full development power.I think Meta / Facebook is preventing its Virtual Reality headset development team from developing VR headsets, and instead prioritizing Artificial Intelligence and other projects.Plus, Meta / Facebook does not actually make money from its Virtual Reality headsets.It makes most of its money from advertising on Facebook and Instagram, meaning Virtual Reality Headsets (VR headsets) such as the Meta Quest 3, are not a significant source of income or profit for it. I heard the VR headset part of the Meta / Facebook company is actually making Meta lose money instead of gain money. With Oculus, the original

Hi meta team,I have a drifting controller and I understand it's a wide spread issue. Infact, calibration do work by expanding dead zoom. However, it get reset every time headset go to sleep mode and I need to calibrate every time I use it. I don't understand this design and why can't my calibration stay in effect

after the update, the screens started turning off after some time and so every time, updating through the update Meta Quest software website does not help, I have already tried 2 times, I had almost the same symptoms once, I waited for the next update, then updated through the website and after that it worked.video of the problem:https://drive.google.com/file/d/1wqd4Kew4k16iApFgNZ5E6tjMGzNoj-Xn/view?usp=sharing

Basically sen my 2 controller back in paril as was undet warranty and they needed replacing and i had 2 back within a week its been 2 months amd still havent recived my other controller. They are blaming it on np stock. I dont know what to do anymore i paid alot of money for this vr and ive had about enoigh of the same generated emails from them np actual update for 2 months

Hey Meta, I was wondering if you could help me because all it wants me to do is get a case reformed and it says it’s unable to purchase anything.

Whenever I go to air link my 3s to my computer it tells me I need to pair my headset (which I had already done) to my computer, but the only thing is nothing pops up on the Meta Quest Link app on my computer besides the blue bar asking me if I want to set my headset up. (as can be seen in the picture) And when I click "set up" it takes me to a screen telling me to choose which connection method I want to go with, I choose air link, and it gives me the steps on how to enable air link nothing more than that. 

This game is literally unplayable.This is what i've discovered trying to play it.Pass-Through Enabled: Game Auto Closes in a second of trying to load it.Pass-Through Disabled: Hangs Infinitely on the Boot Screen.Both leads to the game not loading and not being playable.Devs didn't even respond to the issue when i left a Review.Had to refund the game and my Review is now gone.Anyway to Report the game to Meta as it's straight up Broken or do they just not care?

I have a MQ3s and two different profiles.  For some reason one profile just randomly stopped responding?  I turn on the headset, see both profiles, select but the headset just goes clear.  Profile seem to do nothing?  Please help

My right controller's grip is fully broken, its snapped somewhere on the part that helps keep it moving so it either does not stay in place or stays in place too much and I have to shake it free, I was wondering if there was a place I could go to maybe get it repaired? I'm in ON Canada, really just want my controller fixed without having to send it in, or maybe get a replacement? Anything really

I am requesting help to recover my Meta VR account. I am currently locked out and no longer have access to the email or phone number that was originally linked to the account. I still know my username and can provide any other information needed to verify ownership. I am unable to log in, reset the password, or access the account in any way. Please assist me in recovering or restoring access to my account. I am willing to verify any required details to confirm I am the rightful owner.

Around a week ago after update tracking in beat saber stopped working. My controller track movement just fine and then after I point it to any UI button element it just freezes in place. I can still click button and controller unfreezes after couple of clicks but it freezes again on next UI element. I am still able to start a game but as soon as I hit first note tracking just stops as well.

Dear Meta Support Team,After enduring an incredibly frustrating and time-consuming trial and error process, I finally managed to get my Meta Quest 3 connected to my PC, and for a time, everything worked as expected. However, after a seven-month hiatus, I attempted to use the system again today, only to be met with yet another unexpected and infuriating roadblock.To my dismay, the Meta Quest Link software decided, without warning, that my GPU driver required updating. This is not the case. I have the latest drivers installed for my NVIDIA GeForce RTX 3060 Ti, a GPU that is supposedly fully compatible with the Quest 3. Despite multiple attempts to reinstall the Meta Quest Link software, the issue persists.I am beyond frustrated with this situation. The level of inconvenience, especially after paying a significant amount of money for this product and its overpriced data cable, is simply unacceptable. I expect plug-and-play functionality, not to be stuck in a seemingly endless loop of tech

Hello i have a quest 3s and i lost my glasses spacer and i want to replace them. where can i buy the original part. i am living in germany and i need quick help. thx for support or help :)

How does my 13 year old start managing their own account? I keep getting emailed about my kid needing to start managing his own account, but nothing tells us how to do it? Do I have to convert the child account to a teen account? How? Does he need to create a new account? What is the process? I clicked on the Get Started links in the emails, but it does nothing - I get an error  as below. I have tried this from the app and the web, same result.Sorry, something went wrong.We're working on getting this fixed as soon as we can.Go Back

Hi everyone, I need help with a supervision issue on my kids’ Oculus Quest accounts. I have two sons, aged 10 and 11, and each has their own Oculus Quest. I created separate Meta accounts for each of them using their respective email addresses. I was trying to set up parental supervision by linking their accounts to mine through the Meta Family Center. However, I accidentally linked my 10-year-old’s account as the parent of my 11-year-old, instead of linking both of them to my account as their parent. Now I need to remove the supervision link between the two of them so I can properly connect both accounts to mine, but I haven’t found a way to do that. Meta’s support documentation says to: Tap Menu at the top of your Horizon Feed Tap Family Center Tap the account you want to change, then select Remove supervision But this option doesn’t appear anywhere for me. I’ve logged into both accounts, checked both the Meta Horizon app and the Meta website,