VR Forums

My left Touch Pro controller wont charge, I try to clean the contact patches but nothing changes, I try multiple different outlets but nothing changed, multiple different blocks even though you shouldn't and still its broken, just displays a red dot forever and no haptic confirmation either. No drops or water contact or anything of the such in the past before it happened, it had just been sitting nice and neat in its case.Of course im hesitant to open up my $300 controller that was clearly never designed to be opened, im hoping I dont have to send it to meta and pay more money, what can be done or am i out of luck?

I am using the official fiber optic link cable and have a very solid pc rig (i9 14900k, rtx 4090, 32 gb ram) and oculus link is unstable and has noticable stutters. I’ve messed around with the debug tool to no avail. I see all these videos recommending ~900mbps for encode bitrate but I have to keep mine at 500 just for oculus link to run “ok” wtf is the problem?? ✌️🫩

I need to pair a new controller to my headset since there is one broken. For this I need to go to the META app on my phone and go to the "Headset settings" but I am unable to because it won't connect to my headset???  Strange is that I can Cast from the headset to my mobile, so there is a connection? Is there another way to pair my new controller? Also tried using the PC but no option for pairing a controller (button is not working there)

On any quest I've had browser downloads always cancel themselves around 300-600 mbs in and this only happens for the browser and not the actual library. I've had 3 quests, 2 quest 2s, and 1 quest 3s and its happened on all of them. Its extremely annoying when i wanna play my friends games when they don't have their game on applab/the meta store (also it doesn't matter where the file came from). One thing i should mention is that i do use hotspot and my phones signal is usually horrible

After the most recent update, my Rift S suddenly can't boot completely and is stuck on the 3 dots.  If I try to run the Device Setup again, it says the sensors can't track the headset.Things I have tried:Restarting my computerRestarting the Rift SDifferent USB ports on my computerBlocking the sensor in the middleUsing the debug tool to enable the Bypass Proximity Sensor CheckDoes anyone have any other suggestions for what to try?

you cant play csgo with a controller. but i got an injury and had to either not play or learn to use a controller, so i learned how to setup the controller for the ps4 controller and the xbox 360 controller.i attached my cfg files you use with the joytokey program for the csgo game using either the ps4 controller or xbox 360 controller.first you need a basic mouse sensitivity, in csgo its 2.5. this is the joytokey cursor movement at 100.second you need to calibrate the joytokey cursor movement. this part is tricky because you have recoil in the game when you shoot,  and if you set the vertical cursor movement to equal the horizontal cursor movement then you get bad recoil, when you shoot then move your mouse on the moving target your mouse adds recoil to the gun. so you want the horizontal value large at 100, to equal the mouse sensitivity in the game, and you tweak the vertical value to only be enough you can shoot and win and see, not perfectly itll look too slow

Hello I bought Meta quest 2 and I tried to install Meta horizon link app but it give error message " sorry we encountered an error during installation" I completely removed it form my device  turned off my antivirus and reinstalled it but same error    

Hi,My Oculus Rift, although old, was working fine until a few days ago when Meta Horizon Link updated.  After the update, if the Rift is connected to the Windows 11 PC USB then the Meta app crashes and reboots continuously.  I see the program window for about 10 seconds, then it disappears, then appears again after a few more seconds.  I was able to remove the device and add it - during setup I get an error stating that a hardware issue is preventing me from setting up my headset and to please check cables.  Cables have been disconnected and reseated multiple times.  I went through the list of troubleshooting tips on another post which suggested disconnecting internet, unplugging the headset, rebooting in safe mode, uninstalling programs, deleting oculus files from %appdata%, deleting download cache, deleting program files, rebooting, installing and reconnecting but the problem persisted.  I took the added step of deleting everything on the drive that

My account is in good standing. I can play games just fine. I'm over 18. I have NEVER been able to access worlds. A representative told me that it was an account issue but there is a way to reset it. Does anyone know how to do it? Apparently there was a hidden agreement that I overlooked and now it won't let me into worlds.

I have been trying to update my subscription which should have auto updated but I keep getting an error message. I deleted the payment card and re-entered it but still same error. Now all the games we purchased are wiped off the VR. 

BonjourExcusez-moi, je n'ai pas trouvé le forum francophone. J'écris donc en français, j'espère que vous me comprendrez.J'essaie d'appairer le Meta Quest 3s de ma maman, mais il y a un problème : j'ai ce message sur mon téléphone :http://www.image-heberg.fr/files/17805792531660627232.jpgJe suis connecté au même réseau Wi-Fi, mais le casque n'est pas détecté. Le message suivant s'affiche dans le casque :Ouvrez la dernière version de l'application et suivez les étapes de configuration pour effectuer l'appairage. L'application Meta Horizon est facultative une fois l'appareil configuré.L'appairage ne fonctionne pas ? Vous devez peut-être entrer le code : XXXXXXX.J'ai une option : « Casque géré par votre organisation ». Connectez-vous à votre organisation. Que dois je faire exactement ? Merci     

So i was looking through my closet and found this gearvr, so i took my old s7 and inserted it into it and i apparently alerdy had all the oculus app on my old s7, but in vr it said i need to login in the oculus app. So i take out phone and try logging in, but i get the no internet connection error, but my phone has wifi and websites work. Please help and thanks upfront 

I am trying to log in to the Oculus App on my PC, I have plugged in my headset, I clicked  'Continue with Facebook', then the next screen tells me to: 'Continue in Your Browser.  To confirm your Facebook login, please switch to your default web browser now.  The confirmation process may take a few seconds to complete'.I have opened every web browser on my computer, logged into my facebook account on each browser, turned firewalls off, and nothing happens / no confirmation occurs.  And the 'Help Centre' button at the bottom of the screen doesn't link to anything either.Any idea what I should try next?

Hi, I’m having a persistent login issue with Meta Horizon Link on Windows. When I click “Log in / Create account” in the Horizon Link desktop app, it opens my browser but I am always redirected to https://auth.meta.com/language. Even if I log out and sign in again successfully in the browser, Horizon Link stays on “Continue in your browser” and never finishes the login. I only see the language settings page again and again. What I have tried so far:– Synced my PC system clock and time zone (UTC+08:00, China)– Cleared cache and cookies, and tried Incognito/Private windows– Disabled all browser extensions, including ad-blockers and security extensions– Tried different browsers (Chrome, Edge, Firefox)– Repaired and reinstalled Meta Horizon Link– I’m using a VPN, and I can log in normally on my Quest headset, the mobile app, and Meta Developer Hub with the same account. However, Meta Horizon Link still cannot log in and always redirects me to the language settings page.

Hi, I'm using the Quest 2 running 2.4.1034. I'm unable to switch scenery in the Loft, as the Switch Scenery buttons make a sound when I click on them, but don't do anything.My environment is currently a blank cloudy area, however in the Loft settings, Horizon Central is ticked (checked). I know I definitely am not in Horizon Central, as it used to load me into that area, so I know what it looks like. There are no buildings, only mist.I was able to download new scenes, but cannot switch to them either. I have restarted the headset, but the issue still occurs.Please let me know if I can reset it somehow. Thanks,Hulio

meta我在使用quest3时出现了以下问题1.老ui操作无法恢复2.新ui操作很麻烦并且关机后会隐藏未知来源的入口3.双击透视会在vr游戏时不时会弹出影响游戏体验帮我解决一下这些问题

I’m trying to set up my meta 3s and the code it gives me doesn’t work the app says it can’t find the headset. Iv tried factory resetting the headset and deleting and reinstalling the app idk what else to do to get this thing set up 

Has anyone else had to deal with this...I bought a Meta Quest 3, and when it arrived at my home, it turned out to be defective and would not charge.I wrote Meta support and tried all their suggestions. Nothing helped.Finally, they sent me a RMA return label and instructions to reset it back to factory and send the whole kit back for replacement.I followed their directions, and got the packages shipped back to them. However, when they received it, I get no replacement.When I asked about it, they then said that I should not have included the controllers (though their directions said to remove their batteries before sending). They told me I would have to wait for those to be sent back to me, and they provided another RMA label for those.The controllers came back, and I sent them back as instructed.The tracking shows that they arrived, and were signed for on April 27, 2026. However, their website still says "Awaiting arrival".I keep writing support and trying to get some help. I sent them

So my son bought a Meta Quest 3 last year. He’s 13 and all was well until I realised I needed to supervise the account as there are a lot of apps and games available that put simply, just aren't appropriate for the mind of a 13 year old.This was all good and I was able to approve, block etc things I didnt think were right, after speaking with him as to my reasons why. Fast forward to today and I get a message on my Meta App saying that now he is 18 I no longer supervise him!Confusing as he’s very much still a 13 year old. Now either there’s been a glitch in the system or more likely, he’s changed his DOB to - as it turns out - 1989.I cannot change it back as he no longer appears in my app as a supervised person, and when you try via his app, it asks you for proof of age. We uploaded his passport and apparently now have to wait 48 hours.Not quite sure what happens next. There is no human help desk for Meta Quest. Any chat room I’ve tried sends me into an infinite look of AI directed FAQ

On my headset Quest 3 After turning on or putting the helmet on my head, a message appears: “Press the power button to turn on the cameras and microphone” or just a black screen with a backlight until I press the power button a couple of times. After removing the headset, it reacts to the removal, but instead of going into sleep mode, the image simply disappears and the backlight remains on. 

Hi, I upgraded my Quest 2 to the Quest 3 last week but most of my apps and games did not transfer. I used my same email from my Quest 2 for my account in Quest 3. However, I did notice my username is just one word in my Quest 2 but although I use the same username in my Quest 3, there is a space in between the name that technically makes it a two word name now. I am not sure if that makes a difference but how do I get help with this? I tried going onto the Meta Horizon site help section but I cannot progress far into it at all. It won't accept my Meta Quest 3 serial number no matter how I type it and it rejects my email name despite the fact that I am logged into the site with the same email. I just want all my apps and games to show up in my new Quest 3 headset.When I go to the Meta Store, it still wants to charge me for the apps and games I already bought on my Quest 3. There is no option to redownload them. I don't want to pay another $25 for Super Hot.

Just a heads-up that Quest v2.4.1034 (build 5216847.4070.520) breaks Prime Video focus mode. I'm using a Quest 3. After this software update (the app itself hasn't had any updates in quite a while), whenever I open Amazon Prime Video app and switch to focus mode, then click any other button such as "Home", "Prime", "Subscriptions", "Search", "Play", etc, the app instantly switches back to window mode. This is a royal pain in the backside. The ONLY way to be able to watch a movie in focus mode after the update, is to play the movie first, then immediately switch to focus mode and do not click on anything else after that as it could cancel the focus mode again. This is NOT how the app used to behave before the update. Before the update, the app would stay in focus mode until you specifically click the "leave focus mode" button or close the app. The best workaround at the moment is to simply use the Browser-based version of Prime Video instead of the dedicated app. I've reported the bug v

The virtual axis has been changed between the original Touch controllers and the Quest 3 controllers.Holding the controller in a natural, pistol-grip position no longer aligns the pointer/pistol/whatever you are holding straight forward. Instead it is offset by around 10 degrees right on the right controller, left on the left controller.This can be compensated for by the user, but this is unnatural. Rifle stocks designed for previous generations of controller are now completely useless.I don't understand why this had to change. We the users need to be able to change it back please.

I am being locked out of the map I made 116 when I try to load map it says unable to travel preview just reverts to an older version of the map with the updates I made missing this is very annoying please give my map back!!!

Hi I need help with my Meta account I accidentally entered the wrong year of birth when trying to change my birthday in Accounts Center and submitted ID verification but it was rejectedNow I cannot access the birthday change page it instantly shows You will need to visit Accounts Center using a laptop or desktopI am already on a Windows PC browserI have tried different browsers clearing cookies and cache different network and waiting several days but nothing worksI cannot change my birthday or resubmit ID verificationCan someone help reset this or allow me to try again Thank you